Alexandra Grange Care Home in Berkshire | Hallmark Care Homes
Alexandra Grange Care Home in Berkshire is a part of Hallmark Care Homes, located in Wokingham, England. They specialize in assisted living facilities and healthcare and medicine services.
Introduction to Alexandra Grange Care Home in Berkshire Hallmark Care Homes
Alexandra Grange Care Home in Berkshire is a part of the Hallmark Care Homes network, which has been providing high-quality care for the elderly since 1997. The company's purpose is to provide a safe, comfortable, and stimulating environment for residents to help them maintain their independence and live fulfilling lives. What makes Alexandra Grange unique is its commitment to person-centered care, which means that each resident is treated as an individual with unique needs and preferences.Services & products
Alexandra Grange offers assisted living facilities for seniors who require different levels of care. The services provided include 24-hour nursing care, dementia care, respite care, and end-of-life care. The facility has a team of trained staff that includes nurses, care assistants, and support workers who are available to assist residents with daily activities such as bathing, dressing, and taking medication.Location
Alexandra Grange is located in Wokingham, a town in Berkshire, England. The area is known for its beautiful parks, nature reserves, and historic buildings. The town also has a variety of shops, restaurants, and cafes. The closest public transportation options to Alexandra Grange are the Wokingham train station, which is 2 miles away, the Reading train station, which is 7 miles away, and the Heathrow Airport, which is 25 miles away.Benefits
One of the main benefits of choosing Alexandra Grange is the personalized care that each resident receives. The staff is trained to provide care that is tailored to the individual needs of each resident, which helps to ensure that they receive the best possible care. The facility also has a range of amenities, including a hair salon, a cinema, and a café, which help to create a comfortable and stimulating environment for residents.Good to know
Customers should be aware that Alexandra Grange is a private care home, which means that residents are responsible for paying for their care. However, the facility does accept funding from local authorities and can help residents explore other funding options that may be available to them.Reviews
Customers have praised Alexandra Grange for its high-quality care, friendly staff, and comfortable facilities. One reviewer wrote, "The staff at Alexandra Grange are amazing. They go above and beyond to make sure that the residents are comfortable and well-cared for." Another reviewer commented, "The facilities at Alexandra Grange are top-notch. My mother loves the cinema and the hair salon!" Overall, customers have had positive experiences with Alexandra Grange and would recommend it to others.Amenities
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24-hour staffing -
transportation
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meal service
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housekeeping
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nursing care
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social activities
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memory care
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rehabilitation services
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mobility assistance
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medication management
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private room
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pet-friendly
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outdoor space
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wifi access
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tv access
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beauty salon
FAQ
What level of care do you provide for residents?
We provide a range of care levels including residential, nursing, and dementia care. Our team of trained professionals work to ensure each resident receives personalized care based on their needs and preferences.What is the staff-to-resident ratio at your facility?
We maintain a high staff-to-resident ratio to ensure each resident receives the attention and care they need. Our staffing levels are continuously reviewed and adjusted to meet the changing needs of our residents.How are residents' medical needs addressed and managed?
Our team of nurses and care staff work closely with residents and their families to create personalized care plans that address their medical needs. We also work with external healthcare providers to ensure each resident receives the necessary medical attention and treatment.Are there any additional fees or charges beyond the monthly rate?
We strive to be transparent with our pricing and do not charge any hidden fees. Any additional services or amenities beyond the standard package are clearly outlined and agreed upon with the resident or their family.How are family members or loved ones involved in the care of residents?
We encourage family members and loved ones to be involved in the care of our residents. We provide regular updates on their loved one's health and well-being and welcome their input and feedback on their care plan. We also offer various opportunities for family members to visit and participate in social activities with their loved one.Reviews
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Elspeth Wilkinson
14-05-2023
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tony elegant
Helpful kind and well trained staff.beatiful garden and building.
28-05-2020
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Lily Duffy
Alexandra Grange has presented me with lots of opportunity and support to develop myself as a Business Administrator. I'm currently enrolled through HIT Training to achieve an NVQ level 3 in Business Administration. I can't thank my team enough for being so great and helpful.
28-05-2019
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Sylvia Lavan
Alexandra Grange offers professional welcome 24/7. The atmosphere is very welcoming. Home is purpose built and offers private family room, hair and therapy salon, cinema room and many more. The en-suite bedrooms are spacious and residents can enjoy their meals in dining rooms. There's wide range of lifestyle activities to join in. Alexandra Grange also offers support to individual team members who are interested in personal career development.
28-05-2019
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jennifer potter
I am working as District nurse linked to WMC surgery and been visiting Alexandra Grange on regular basis for the last 3 years. The home has a very professional team lead by excellent management team, with a great clinical understanding. The residents are well care, very proactive approach to reduce admission to hospital and enable residents to remain in their environment to be looked after. The management team maintain a very good relationship with professionals.
28-05-2019
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Isha Adama Kakay
28-05-2018
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Steve Stedman
The place it'self might be ok but how they treat their workers is disgusting and often illegal. Illeage hours (with 0 breaks). Unreasonsable management. Denied MEDICAL leave (again, illegal)...
28-05-2018
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John Salmon
Carers are marvelous and have looked after my Mom for over 18 months now. She is encouraged to be as active as possible, not easy at 93, and looks forward to having her hair done in the salon. Meals are just what people of her age and generation want, served in a pleasant dinning room. All round a great place to be looked after.
28-05-2017
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Crismaru Narcis
28-05-2016
