Bridge House Rehabilitation Centre for Elderly (Inpatient Physiotherapy)

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Reviews

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  Julie Chappell

  My dad recently spent 10 weeks at Bridge House. He has Parkinson’s and, due to a fall and subsequent knee operation, had been in a wheelchair for approximately 15 months when he was admitted. I was assured by Raj that Bridge House specialises in helping those with Parkinson's and mobility challenges. However, we found that Bridge House was not well set up for patients with Parkinson's. They struggled to maintain routines, to administer medicines with sufficient time before/after food, and to manage his mental needs, including a pain management plan that would allow him to progress with his physio. After 10 weeks, despite having had physio twice a day, he left still unable to do things that he had been able to do just 2 months before being admitted, such as an unaided transfer from wheelchair to bed/loo/chair or walking with a zimmer. We were told to buy expensive equipment to support him on his return home. However, an independent NHS physio assessed my dad as unable to use any of the equipment that Bridge House had recommended. Another major concern was the lack of attention to his blood pressure. My dad was changing Parkinson's medicines and so we had sent the doctor's request that his BP be measured daily to check that it didn't go dangerously low. We also discussed this need over the phone and were reassured it would be taken. Yet, when we asked for his BP record, we discovered that they had stopped taking it and didn't have the records required. This was a dangerous oversight. There are some really lovely and hard-working people working at Bridge House, but we wouldn't recommend it for someone with Parkinson's and significant mobility challenges. For us, this experience was an expensive waste of money.

  27-05-2023
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  Mary Drew

  I have been receiving inpatient physiotherapy and rehabilitation from Therapies on Thames for the last five months. I have found the staff have an excellent approach and are intuitive in what they do, and they are very caring and kind in their approach, which means everyone is treated as an individual in a holistic way. My progress has been steady over the time and I have learned to walk again after a knee fracture and existing osteo arthritis in my knees, following a long period without exercise and inadequate treatment in another institution. I have gained in confidence and got rid of my anxieties, so that I will be able to go back to my home in the not too distant future and live independently again. Therapies on Thames should be congratulated on their highly succesful novel approach, and I would certainly recommend them.

  28-05-2021
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  Alison Ellwood

  Raj has been brilliant at helping my Dad to get back on his feet. Raj also ensures that the family is always totally in the loop, in terms of progress that is being made, sharing videos etc.

  28-05-2021
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  Michael Green

  The care my 100 year old Mother-in-law has received in Bridge House has been first class. The facilities are excellent and she has received continually patient, supportive and high quality care. Nothing is too much trouble for her carers.

  28-05-2021
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  Bruce Mills

  my 100 year old mother who could hardly stand let alone walk has now managed to do both with the help and encouragement from the team of physio's there. well done to them for motivating my mother that she can walk and stand if she wants to. top team

  28-05-2021
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  Janice Duncan

  I have a very dear friend who is an in patient at Bridge House Rehab Centre. After arriving unable to walk having been hospitalised twice, my friend has been treated with the utmost care, professionalism and sensitivity. My friend is now walking unaided for a short distance and with further care will be able to manage a greater distance. I am very impressed with the treatment, I would not have believed it was possible. Patience, care and professionality have been the answer and given my friend her dignity back. Thank you Janice Duncan

  28-05-2021
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  Ali Knight

  We have been so impressed with Bridge House Rehab Unit. My dad has been in there for the last few weeks on intensive therapy and is now able to lift himself out of the bed and the recliner. He is now able to walk with the zimmer and able to use the bathroom facilities. This is a major achievement as since my dad had pneumonia last summer and was in hospital for months, he ended up losing his mobility. He left hospital last year and we had to have 2 carers in 4 times a day and he had to be hoisted out of bed. Now we have completely reduced the home care package to single care twice a day. This has saved my dad thousands of pounds along with giving him a completely better quality of life. We have been so impressed with this rehab unit. They are totally professional, dedicated and the service they provide is absolutely fantastic. All the staff in there are amazing and so helpful and caring and nothing is too much trouble. They are an outstanding rehab unit and deserve a medal for their tremendous work that they do. Their Operations Director Raj is absolutely brilliant and is always at the end of the phone providing continued support. I would certainly recommend this unit for their outstanding work and commitment. The results they have achieved is phenomenal and we cannot thank them enough.

  28-05-2018