callready.co.uk
Callready.co.uk is a UK-based company that specializes in providing telephone answering services and telecommunications solutions. With a focus on delivering high-quality services, Callready.co.uk is committed to helping businesses of all sizes improve their communication capabilities. Whether it's answering calls, managing messages, or providing other telecommunications services, Callready.co.uk has the expertise and experience to meet the needs of its clients.
Introduction to callready.co.uk
Callready.co.uk is a telephone answering service provider based in Crewe, England. The company was established to provide businesses with reliable and professional telephone answering services. Callready.co.uk prides itself on offering personalized services to clients, ensuring that their needs are met. What sets them apart from other companies in the same industry is their team of experienced professionals who are dedicated to delivering exceptional services.Services & products
Callready.co.uk offers a range of telephone answering services to businesses of all sizes. Their services include call handling, message taking, diary management, appointment scheduling, and call forwarding. They also provide virtual receptionist services and can customize their services to suit the needs of individual clients.Location
Callready.co.uk is located in Solway Court, Crewe, a bustling town in the county of Cheshire, England. The area is home to a diverse range of businesses, including retail stores, restaurants, and professional offices. Customers can expect to experience a friendly and welcoming environment in the area. The nearest public transportation options are Crewe railway station (1.2 miles), Crewe bus station (1.1 miles), and Crewe Heritage Centre tram stop (0.7 miles).Benefits
Customers should choose callready.co.uk because of their commitment to providing quality services. They have a team of experienced professionals who are dedicated to delivering exceptional telephone answering services. Callready.co.uk also offers personalized services, ensuring that clients' needs are met. They are reliable and available 24/7, making it easy for businesses to manage their calls and appointments.Good to know
Customers should be aware that callready.co.uk is a telephone answering service provider and not a telecommunications company. They do not provide internet or phone services.Reviews
Customers have praised callready.co.uk for their professional and reliable services. They have been commended for their personalized approach to handling calls and appointments. Clients have also noted that the team at callready.co.uk is friendly and responsive. Overall, customers have had a positive experience with callready.co.uk and would recommend their services.Amenities
-
24-7 availability -
live answering
-
call transferring
-
voicemail services
-
call screening
-
appointment scheduling
-
call recording
-
online account management
-
on-call support
-
customized greeting
-
fax services
-
text messaging
-
call conferencing
FAQ
What type of call answering services do you offer?
We offer a range of call answering services, including live call answering, message taking, call forwarding, and virtual receptionist services. Our services are fully customizable to meet the specific needs of your company.How many call agents do you have and are they trained specifically for my company needs?
We have a team of experienced call agents who are trained to handle calls for a wide range of businesses. We will work with you to ensure that our agents are trained to handle calls for your specific company needs.Can you customize your services to fit my company's specific requirements?
Yes, we can customize our services to fit the specific requirements of your company. We will work with you to understand your business needs and tailor our services accordingly.How quickly can you answer my calls and what are the hours of operation?
We aim to answer all calls within three rings, and our call center is open 24/7, 365 days a year. You can choose to have calls answered during specific business hours or have them answered around the clock.How do you ensure the security and confidentiality of my callers' information?
We take the security and confidentiality of our clients' information very seriously. We use the latest technology and best practices to ensure that all information is protected. Our call agents are trained to handle sensitive information with the utmost care and professionalism.Reviews
-
instant high
Charding more than advertised prices on their website. I made a complaint march 2022: Also they have done the same thing in April 2023! And I never got any compensation or resolution, I will be taking my complaint to ofcom now. "I have logged into my bank account today and can see that you have taken £8.33 out of my account instead of the usual £5.94, this has also happened for April. You did not send me an email telling me of any increases to my contract, all I have had is the usual invoice which you can see states subject "Callready invoice notification" in the subject line. I have backtracked my invoices and can find you craftily put an attachment on the March invoice with price increases on. As your price increases were hidden and not in the subject line I had no idea of this increase so I wish you to credit me back with the difference for the last two months."
27-05-2023
-
Oliver Hurst
Started off fine with a low costing monthly payment. After several months this was raised without communication. This happened a number of times. When I decided enough was enough my business made the move to port our number to another provided. Once this went through we were charged a large fee from this business. Additionally invoices kept being sent from call ready after we had left their business. Customer service did not help with this at all and I am still waiting for these invoices to stop, advise businesses find another provider.
28-01-2023
-
D.I.J Plumbing & Heating
Not sure why this company has such a bad score!! Customer service has always been top notch!! We have been with them for 4 years!! Always polite!! Highly recommended!! Dan is a star!! Ignore the bad reviews!! We highly suggest you get an account with these people!!
28-07-2022
-
Hristo Mechkov
Great customer service,easy set up and got it all up and running in around 24 hours! I will definitely recommend Call ready if you’re looking to upgrade your business communication. Ref:5184563
28-05-2022
-
Martin Keith
Poor quality of service this company is very basic after signing up for a number found out there was no account to login and divert your number instead you have to email them and they will do it for you. Must be a very small company never heard of it being done like this before. When you call customer services they don’t seem to know much. Seems like a bunch of people working out there basement. Wouldn’t recommend anyone use this company. You’ll find out you have more staff than they do small company big prices low service and none of the features found with other like companies cheaply out what others are offering before wasting your time here coz they won’t let you port your number easily.
28-05-2022
-
martin thomas
What a dreadful company have been chasing me for the past 8 months or so for a number I cancelled. I have told them it was cancelled and I don’t want the service yet every bill cycle they increase the amount I owe them and bombard me with text and email messages. Come on call ready get a life . You can’t be that hard up for money that you need to do this. As for services they are poor company seems to be run out of a bedroom with staff having no idea on how the system works or what the company offers. There are much better companies out there these guys don’t even have a system you can login too so as to divert your number you have to email them each time and wait, yet there prices are much the same as companies where you can do this most basic operation yourself from your account infancy they don’t even have an account you log into basic at best and disappointing service
28-05-2022
-
Chris Yates
I have amended this review as the poor service I previously reported was as a direct result of an ex-employee's malicious behaviour. The Manager has now sorted this with a sincere apology and refunded the erroneous charges. he has also given a gesture of goodwill which is very much appreciated.
28-05-2022
-
Stephen Walford
The service I got from caĺlready was quick fast and extremely competitive, would reccomend this firm to anyone
28-05-2022
-
Ka Naya
Brilliant service with amazing collection of numbers to suit every need. Speedy response from customer service PLUS a very understanding account manager!!!
28-05-2022
-
James Townsend
Great experience with callready.co.uk, super simple to set up, works a treat and a the ideal number for my business. Simple billing and great customer service. Would highly recommend them for anyone needing a remote landline number.
28-05-2022
