DW Carpets & Flooring - Totton
DW Carpets & Flooring Totton is a company based in Southampton, England. They specialize in providing a wide range of materials and chemicals for various industries. They are known for being one of the top foam rubber producers and suppliers, as well as having a variety of linoleum, oriental rug, and rug stores. They also have vacuum cleaner repair shops for those in need of repairs. DW Carpets & Flooring Totton is a reliable source for all your materials and shopping needs, including electronics.
Introduction to DW Carpets & Flooring Totton
DW Carpets & Flooring Totton is a family-owned business that has been serving the Southampton area for over 20 years. The company was founded with the purpose of providing high-quality flooring options to customers at an affordable price. What makes this company unique is their commitment to providing exceptional customer service, as well as their extensive knowledge of different flooring options.Services & Products
DW Carpets & Flooring Totton offers a wide range of flooring options, including carpets, vinyl, laminate, and hardwood. They also provide services such as carpet fitting, installation, and repair. In addition to flooring, the company also offers vacuum cleaner repair services to their customers.Location
Located at Meadow Mead Farm, Ringwood Rd, Woodlands, Netley Marsh, Southampton SO40 7GY, DW Carpets & Flooring Totton is situated in a peaceful rural area with beautiful scenery. The area is home to many businesses, including foam rubber producers and suppliers, linoleum stores, oriental rug stores, and rug stores. Customers can expect to experience a friendly and welcoming atmosphere when visiting the area. The closest public transportation options are Woodlands (0.8 miles), Ashurst New Forest (1.7 miles), and Totton (2.6 miles).Benefits
Customers should choose DW Carpets & Flooring Totton because of their exceptional customer service, affordable prices, and wide range of flooring options. The company's knowledgeable staff is always willing to help customers find the perfect flooring solution for their needs and budget.Good to Know
Customers should be aware that DW Carpets & Flooring Totton is closed on Sundays and Mondays.Reviews
Customers have praised DW Carpets & Flooring Totton for their friendly and knowledgeable staff, as well as their high-quality flooring options. Many customers have also commented on the company's affordable prices and exceptional customer service.Amenities
-
free parking
-
delivery service
-
online shopping
-
financing
-
installation
-
return policy
-
warranty
-
expert advice
-
variety of colors
-
customizable options
-
free samples
-
repair services
-
trade-ins
FAQ
What types of foam rubber materials do you produce?
We produce a range of foam rubber materials including high-density foam, polyurethane foam, and memory foam. Our foam rubber products are suitable for various applications including furniture cushions, mattresses, and packaging materials.Can you provide samples of your foam rubber products?
Yes, we offer samples of our foam rubber products to help our customers make an informed decision. We understand the importance of choosing the right material for your project, and we are happy to provide samples upon request.What is the process for cleaning and maintaining an Oriental rug?
As Oriental rug stores, we recommend regular vacuuming to keep your rug clean and free from dust and dirt. For spot cleaning, we recommend using mild detergent and water, but for deep cleaning, we recommend professional rug cleaning services.Do you offer any warranties or guarantees for your linoleum products and services?
Yes, we offer warranties and guarantees for our linoleum products and services. Our warranties cover manufacturer defects and our guarantees ensure customer satisfaction.Can I view samples or swatches before making a purchase?
Yes, we understand the importance of seeing and feeling the materials before making a purchase. We offer samples and swatches of our products to help our customers make an informed decision.Reviews
-
Sue Allen
28-04-2023
-
Sean Gibbs
Very helpful
28-04-2023
-
Steve Smith
28-03-2023
-
Tom Howells
Huge range of carpets, vinyl flooring, beds & mattresses. Very good pricing, friendly staff and great service from start to finish.
28-01-2023
-
Andrew Drummond
Extremely unhelpful, went in to the store 28/12/22 following a phone call the previous week. It was clear that the guy there didn’t want to help from the minute I arrived. I get that no one enjoys working between Christmas and new year but surely a sale is a sale which could also lead to future sales. He was rude, arrogant and lazy, I will advise anyone who asks me to steer clear of this place.
28-12-2022
-
Ian Longstaff
Huge selection of carpets both end of roll and new. Very short booking time to get carpet fitted. Will come back again.
28-09-2022
-
George Rogers
Brilliant salesman, Jamie. Nothing was too much trouble. I would return again and again.
28-07-2022
-
Nick Mitchell
Ok for cheap carpet and flooring
28-07-2022
-
Kerry Kilgour
Plenty of choices so many that it made it difficult to choose Staff very friendly and helpful will definitely use again Their beds are very good prices too
28-06-2022
-
Vince Champion
I needed a quality carpet to be supplied & fitted within six days!! Having visited DW Carpets Netley warehouse/showroom (at 5.30pm on a Tuesday) their attention to detail was absolutely first class, knowledgeable, courteous & extremely helpful and certainly no pushy sales people here. Having selected the carpet range (but not the colour) I gave the room sizes and requested someone to visit to measure up and confirm the ‘set in stone’ price for a supply and fit. The appointment was made for the next day (Wednesday) at lunchtime. Wednesday late morning I received a phone call saying that the estimator could arrive an hour earlier would that be OK – yes please. Once the estimator had measured up, I arranged with him to re visit the showroom some two hours later to confirm stock levels and the ‘set in stone price’ and to see what could be done to help my supply and fit deadline. Upon returning to the showroom my preferred carpet stock levels were checked and the price was given in a written format – I was a happy customer, now to discuss when the fitting could be done and, after ‘juggling’ their fitters planned jobs they confirmed the fitting could be done on Thursday afternoon – AMAZING. I went through the order, paid for the carpets and was asked for the fitting charges to be paid direct to the fitters. Thursday afternoon the fitters arrived and the two of them mirrored the same service and approach of their colleagues from the showroom warehouse, they were knowledgeable, courteous & extremely helpful again. From Tuesday evening at 5.30pm until Thursday evening at 6pm to select, purchase and have fitted my new carpets – WHAT A FANTASTIC SERVICE. My sincere thanks to the entire DW Carpets Team, in particular: Ed in the showroom Joe in the estimating Adam in the fitting Lee in the fitting It was a pleasure to deal with all of you and I can only say a BIG THANKYOU for everything you have done. I will be using DW Carpets again and I will be recommending them to everyone. DW Carpets are run like a Swiss Watch, I think mainly because they a family run business with nice people on board who are interested in what they do and more importantly, they all care about what they do.
28-05-2022