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Reviews

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  GIRARD-BOYER Violaine

  (Translated by Google) A little scared before buying as reviews were mixed. On our side, everything went very well and no bad surprises. You just have to read the conditions of each activity carefully. We took a 4 day all inclusive pass to Dublin. We got the pass with additional reductions, around 110€/pers, and did activities for 300€ each. We did activities that we would not necessarily have selected (in addition to those that we did not want to miss) and we are very happy with these 4 days. The key is to organize your days well. Some activities are sometimes subject to prior reservation. Also check with the service providers, some offer tours in French at specific times. In terms of use, everything is on the phone and access is via a QR code to show to service providers. In short, I recommend! PS: FYI, the passes work per day and not over 24 hours. (Original) Un peu peur avant d'acheter car les avis étaient mitigés. De notre côté, tout s'est très bien passé et pas de mauvaises surprises. Il suffit de bien lire les conditions de chaque activité. Nous avons pris un pass tout inclus 4 jours à Dublin. Nous avons eu les pass avec des réductions supplémentaires soit environ 110€/pers et avons fait pour 300€ d'activités chacun. Nous avons fait des activités que nous n'aurions pas forcément sélectionnées (en plus de celles que nous ne voulions pas manquer) et nous sommes très contents de ces 4 jours. La clé est de bien organiser vos journées. Certaines activités sont parfois soumises à réservation préalable. Renseignez-vous également auprès des prestataires, certains proposent des visites en français à des heures spécifiques. Niveau utilisation, tout est sur le téléphone et l'accès se fait via un QR code à montrer aux prestataires. Bref je recommande ! PS : Pour info, les pass fonctionnent par jour et non pas sur 24h.

  23-05-2023
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  Maria elena Arcila lopez

  (Translated by Google) Imposing (Original) Imponente

  22-05-2023
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  Roshan Ali

  22-05-2023
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  Theodora Goridou

  19-05-2023
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  Olivia Hanaya

  19-05-2023
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  Bianca Majchrzak

  12-05-2023
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  Emily Deighton

  (Translated by Google) It doesn't even deserve a star. I ordered 2 London Pass + oyster card on April 6 for a departure on the 29th. I ordered 3 weeks before because the site indicated that the oyster cards would arrive within 10-15 days. Obviously, I didn't receive them on time. They don't want to refund me neither the resending of the cards nor the deposit paid 37.95 pounds in total (they only want to refund me 20 pounds). They tell me that on the terms and conditions it says 4 weeks. Nice scam because in the end if I had known I would never have ordered the oysters... Customer service stupidly repeats what they were told to say without accepting their error. With proof and a screenshot. In short, buy the oysters on the spot, it will probably cost you less! (Original) Il ne mérite même pas une étoile. J'ai commandé 2 London Pass + oyster card le 6 avril pour un départ le 29. J'ai commandé 3 semaines avant car le site indiquait que les oyster cards arriveraient sous 10-15j. Je ne les ai pas reçu à temps evidemment. Ils ne veulent pas me rembourser ni le renvoi des cartes ni la caution payée 37. 95 livres au total (ils ne veulent me rembourser que 20 livres). Ils me disent que sur les termes et conditions c'est indiqué 4 semaines. Belle arnaque car au final si j'avais su je n'aurais jamais commandé les oyster... Le service client répète bêtement ce qu'on leur a dit de dire sans accepter leur erreur. Avec preuve et copie d'écran à la clé. Bref achetez les oyster sur place ça vous coûtera sans doute moins cher !

  12-05-2023
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  Ben Miller

  I did not end up using my pass while in London. Then when I tried to get my refund once I returned home (because they claim to have a 90 day cancellation policy) they wouldn’t let me. There was some sort of technical error and when I tried sorting it out with customer service they were unhelpful and ignored my email. Now I spend 130 bucks for a pass I never even used…

  05-05-2023
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  Samuel Martinez

  (Translated by Google) I can't put 0 points because they force me to put one. If you want to ruin your vacation thinking that you have many things to do, this is not your card... They are not flexible, they activated the pass for us one day before starting to use it without knowing how, they do not notify you of anything, and then there was no way to accept the mistake. Overall, of the two days we had contracted, we could only do one day of activities, the ones we had scheduled, without enjoying them, because we wanted to take advantage of the pass as much as possible. Totally lousy customer service they have. Only calls in English, to numbers in other countries. And the chat they have, it is not possible to speak clearly with the person. Without further ado, I do not recommend buying from this company at all, it is a real scam. (Original) No puedo ponerle 0 puntos porque me obligan a poner uno. Si quieres arruinarte las vacaciones pensando que tienes muchas cosas para hacer, esta no es tu tarjeta...No son flexibles, nos activaron el pase un día antes de empezar a usarlo sin saber como, no te avisan de nada, y luego no había forma de que aceptasen el error. Total, de los dos días que teníamos contratado, solo pudimos hacer un día de actividades, las que teníamos programadas, sin disfrutarlas, porque queríamos aprovechar el pase todo lo posible. Totalmente pésima la atención al cliente que tienen. Solo llamadas en inglés, a números de otros países. Y el chat que tienen, no es posible hablar claramente con la persona. Sin más, no aconsejo para nada la compra de esta empresa, es una auténtica estafa.

  05-05-2023
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  Geli B.

  (Translated by Google) We had already bought the pass for 6 attractions in New York in advance from home. Everything went great. Just showed the QR and we received tickets. Saved a lot of money with the pass. Highly Recommended! (Original) Wir hatten den Pass für 6 Sehenswürdigkeiten in New York bereits im Vorwege von zuhause aus gekauft. Es hat alles super geklappt. Nur den QR gezeigt und wir haben Tickets erhalten. Viel Geld mit dem Pass gespart. Absolut empfehlenswert!

  05-05-2023