Hicat®
Hicat® is a company based in London, England that specializes in providing high-quality pet products. Their focus is on creating innovative and stylish designs for pet stores and pet owners alike. Hicat® offers a range of products for pets, including cat furniture and accessories. Their studio is located in Alaska Buildings on Grange Rd, and they are committed to providing exceptional customer service to all of their clients.
Introduction to Hicat®
Hicat® is a UK-based company that specializes in designing and manufacturing high-quality pet furniture. The company was founded with the aim of creating a range of stylish and functional furniture that would provide pets with a comfortable and safe environment to live in. Hicat® prides itself on its innovative designs and use of high-quality materials, making it a unique player in the pet furniture industry.Services & products
Hicat® offers a wide range of pet furniture, including cat climbing frames, cat beds, and other accessories. All of its products are designed to be both functional and stylish, with a focus on providing pets with the best possible living environment. Customers can choose from a range of colors and sizes to suit their individual needs.Location
Hicat® is located in London, in the vibrant and bustling area of SE1. The area is home to a variety of businesses, including cafes, restaurants, and shops, making it an ideal location for pet owners to visit. The nearest public transportation options are Bermondsey Station (0.8 miles), London Bridge Station (1 mile), and Borough Station (1 mile).Benefits
Customers should choose Hicat® over other pet stores because of its commitment to quality and innovation. The company uses only the best materials to create its products, ensuring that they are long-lasting and durable. Hicat® also offers a wide range of products to suit all pet owners' needs, making it a one-stop-shop for all pet furniture.Good to know
Customers should be aware that Hicat® products are designed for indoor use only and should not be used outdoors. Additionally, customers should ensure that they follow the assembly instructions carefully to ensure that their pet furniture is safe and secure.Reviews
Customers have been impressed with the quality and design of Hicat® products, with many noting that they are both functional and stylish. Customers have also praised the company's commitment to customer service, with many reporting positive interactions with Hicat® staff.Amenities
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pet food -
pet supplies
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grooming services
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training classes
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pet toys
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leashes
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collars
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carriers
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crates
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beds
FAQ
Do you sell pets in your store, and if so, what types of pets do you offer?
We do not sell live pets in our store. We specialize in offering high-quality pet products and supplies.What kinds of pet supplies and products do you carry?
We carry a wide range of pet supplies and products, including food, toys, beds, collars, leashes, and more. We also offer specialty items such as grooming supplies, training aids, and pet accessories.Do you offer any grooming services for pets?
We do not offer grooming services at our store. However, we do carry a variety of grooming supplies and products to help you keep your pet looking and feeling their best.Are there any loyalty programs or discounts available for frequent shoppers?
Yes, we offer a loyalty program for frequent shoppers. Customers can earn points for purchases made in-store or online, which can be redeemed for discounts on future purchases. We also periodically offer special promotions and discounts for our loyal customers.What is your policy on returns and exchanges for pet products?
We accept returns and exchanges on most pet products within 30 days of purchase, provided the item is unused and in its original packaging. Some restrictions may apply, so we recommend checking with a member of our staff before making a purchase if you have concerns about our return policy.Reviews
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Paul Regan
Purchased a floor-to-ceiling polecat. Perfect fit, excellent workmanship and great customer service. And more importantly, the cat loved it from day 1. And still does!
26-05-2022
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Deborah Huk
What a find! Simply and beautifully designed to look gorgeous in your home, and exactly what a cat needs to fulfill their natural instinct to climb, scratch, and play hidey-seek. Guests love it as much as I do. Charlie has the pole-cat and a Tom-cat is on the way. Mark is so good to work with, communication and service are top-notch. Thank you Mark. UPDATE: Tom-cat arrived and is installed - Charlie is in kitty heaven!
26-05-2021
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Itai Berman
I purchased two Polecat units from Hicat, and couldn't be happier. My two cats are not typically avid climbers, but they love reaching the higher shelves that are accessible by climbing the pole, especially if they could grab some snacks there :) The units are sturdy, look great, and the customer service is one of the best I had. Mark spent a lot of time with me customizing the units, and really showed interest in getting me the best product for my needs. Thank you Mark!
26-05-2021
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Marianna Alfa
Fantastic product and service... out cats absolutely love the FATCAT and Slim Pole, tree houses don’t even come close to be compared with those, honestly climbing as movement is just an absolute must for indoor cats. Service was professional, responsive, the delivery arrangements and follow up just truly show the dedication to perfection. Worth every penny! And your furry set of paws deserves it!
26-05-2020
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Nopadon Wongpakdee
The cats love it, going to add another one in the bedroom. Love how it looks.
26-05-2020
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L Noteworthy
So worth buying such a well made, design and thought out product. We have had our bespoke Fatcat for over 2 years now and I have to say that it is as good as the day it arrived. Plus our cats still love it too and are up and down it all day long. We’ve also purchased the Hicat scratching poles which again are so well made and the most pleasing design on the market.
26-05-2019
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jones janice
26-05-2019
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Helen Williams
I have purchased four items from Hicat - a wall-mount Fatcat 3, a Bobcat, Scraaatch post and a bespoke cat bed - all are a superb quality and loved by my cats! The communication with the company is second to none and I would have no qualms recommending Hicat to anyone and will definitely use them again in the future! 😻
26-05-2019
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memphis81
We purchased a Fatcat4 and a Polecat last year and we (and our kitty!) are delighted with both...could not be happier. The quality of the work is exceptional and there is great attention to detail, using beautiful, durable materials. And the customer service could not be any friendlier or more helpful! In fact we are so happy with our purchase we are now designing custom Hicat shelving to use as a kitty highway. Hicat products are worth every penny!
26-05-2019
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Keith McKenzie
Over the years I have bought a Polecat with darts 🎯 , a couple of shelves, a Fatcat, a wall affixed scratcher, a half sized freestanding Fatcat, another Polecat, then a polecat platform! The only cat furniture fit for my Mimi, my flat looks great with it, the quality is high, it is durable, and the customer service was excellent. When I had a unique problem I was assisted greatly. Great company, great products.
26-05-2019
