Home Instead Epping Forest - Home Care & Companionship
Home Instead Epping Forest Home Care & Companionship is a company based in Epping, England. They specialize in providing aged care services and are dedicated to improving the healthcare and medicine industry.
Introduction to Home Instead Epping Forest Home Care & Companionship
Home Instead Epping Forest Home Care & Companionship is a company that provides aged care services in Epping, England. Founded in 1994, the company's purpose is to improve the quality of life for elderly individuals by providing them with in-home care and companionship. What makes this company unique is its focus on providing personalized care that meets the specific needs of each individual client.Services & products
Home Instead Epping Forest Home Care & Companionship offers a range of services including personal care, meal preparation, medication reminders, transportation, and companionship. Customers can also purchase specialized services such as Alzheimer's and dementia care, respite care, and hospital-to-home care.Location
Located in Premier House on High Street in Epping, the company is situated in the heart of the town. Epping is a bustling area with a variety of businesses including shops, restaurants, and cafes. Customers can expect to experience a friendly and welcoming atmosphere in the town. The closest public transportation options include Epping Station (0.4 miles), Epping Tube Station (0.4 miles), and Epping High Street (0.1 miles).Benefits
Customers should choose Home Instead Epping Forest Home Care & Companionship because of the company's commitment to providing personalized care that meets the specific needs of each client. The company's highly trained caregivers have a wealth of experience in providing aged care services and are dedicated to improving the quality of life for their clients.Good to know
Customers should be aware that Home Instead Epping Forest Home Care & Companionship is a specialized aged care provider and does not offer healthcare or medical services.Reviews
Customers have praised Home Instead Epping Forest Home Care & Companionship for its compassionate and reliable care. They have noted that the company's caregivers are skilled, friendly, and attentive to their needs. Overall, customers have had positive experiences with the company and would recommend its services to others.Amenities
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respite care -
geriatric care
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home care
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activity program
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social support
FAQ
What types of aged care services does your company provide?
We provide a range of aged care services such as personal care, companionship, home help, Alzheimer's and dementia care, respite care, and 24-hour care.Can you provide references or testimonials from current or previous clients?
Yes, we have a collection of testimonials and references from our current and previous clients available on our website. We can also provide additional references upon request.What qualifications and experience do your staff members have?
Our caregivers are fully trained, insured, and experienced. They have all completed our extensive training program, which includes a comprehensive background check, and they continually receive ongoing training to ensure they provide the highest quality of care.How do you ensure the safety and well-being of your clients?
We take the safety and well-being of our clients very seriously. Our caregivers are trained to identify and mitigate potential risks and hazards, and we have a comprehensive safety plan in place to ensure our clients are safe and secure at all times.What is the cost of your aged care services and what is included in that cost?
Our aged care services are tailored to meet the unique needs of each client, so the cost varies depending on the level of care required. We offer a free in-home consultation to assess the client's needs and provide a personalized quote. Our services include a caregiver matched to the client's needs, ongoing monitoring and support, and access to our 24/7 support team.Reviews
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Scott Buckley
Great service, staff are always extremely caring and professional.
21-05-2023
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Stephen Crawford
The folks at Home Instead have proved an invaluable help to my parents who are both in their late 80's. (dad just turned 90). Whilst both parents were a little reticent at first to accept any help, fearing that they would loose their independence, both now are delighted with the help they receive and freely admit that they could no longer do without it. Home Instead have been extremely professional throughout the whole process and I would have no hesitation in recommending them to others
21-05-2023
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Lynne F
Home Instead (Epping Forest) assisted my parents for a number of years, providing increasing levels of care as the situation became more challenging. We have been so impressed with their professionalism and standard of care throughout this time, and can’t praise them enough. Vicky and the whole team of caregivers supported our family during a very difficult time, procuring equipment, liaising with medical professionals on our behalf, and ultimately enabling our Mother to pass away in her own home, in accordance with her wishes. We are so grateful for everything they did for us and would have no hesitation in recommending them to others.
30-04-2023
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Jo Owen
From the very first conversation with our representative at Home Instead Epping Forest. I knew our parents were going to be in good hands. Home Instead Epping Forest have supported our parents for the past 3 years. Starting with hourly care to now having live in care. All the carer professionals are experienced, kind and professional. I can't thank them enough and highly recommend Home Instead Epping Forest .
28-03-2023
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Jodie Humphreys
Working for Home Instead is the best. I have been with the company now for over two years and I can't thank them enough for how they have treated me, what they have taught me and the opportunities they have given me. It's a breath of fresh air to find a care company that display outstanding care for their staff and their clients!
28-02-2023
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Ann May
We only used the service for a couple of days for my mum sadly died, but everyone at Home Instead Epping was professional, kind and friendly
28-02-2023
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Gill Kemmish
Working for Home Instead is rewarding, fulfilling and enjoyable; it is rewarding to feel your visit, to a client, has made a small or perhaps a significant difference to their long, lonely or difficult day. Home Instead is efficiently run, both the manager and office staff are careful listeners and respect carers. With a query or when liaising with staff, you can be reassured that action will be taken quickly, whether it be about a client’s health or wellbeing or personal to you; feedback is provided so you know outcomes. There is always someone cheerful at the end of the telephone, although busy, they never fail to give you their time. The manager recognises good practice, attention to detail, reliability, punctuality and when carers have gone that extra mile; these are rewarded in a variety of ways. Rotas are built efficiently, extra hours are often offered if you wish, but you never feel obliged as scheduling staff soon get to know your circumstances and respect your other commitments. Training is regular, updated in line with CQC/GOVT and online learning is encouraged and paid; as a result you feel confident with your role and responsibilities. I can honestly say, at Home Instead, I work for a friendly supportive organisation which has welcomed me into a mindful team; I believe a trusting relationship has been established between us. Thank you, Gill Kemmish
28-05-2021
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James McGlade
I love working with Home Instead in Epping Forest. They are kind, caring and you can tell they go above and beyond for their clients and staff. Truly deserving of their Outstanding rating with the CQC. Victoria and Jennifer lead a superb team and you can tell this just by speaking with them. It's been a privilege to support them in their digital journey.
28-05-2021
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Sally Organ
Home Instead have been invaluable in providing a little extra support for my elderly parents. They are very flexible about what they can do, and always sensitive to my parents feelings. I have been impressed with the standard of service and all the carers I have met have been very professional and lovely people.
28-05-2020
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John Footman
Home Instead has taken a great burden off our shoulders. We have an elderly parent who wants to stay alone in his own home but needs a bit of supervision, regular checks and a bit of help - we live an hour's drive away and can't be there all the time. The daily visits from the carers has improved his life immeasurably, and given us the reassurance we need that someone is seeing him every day and that an problems are spotted quickly. And the careers are lovely - kind, thoughtful, thorough and professional - keeping us in close contact and him healthy and happy. I am so glad we found them
28-05-2020
