Boot Repair Shops, Orthopedic Shoe Stores

James Taylor & Son

James Taylor & Son is a London-based company that specializes in boot repair services and orthopedic shoe stores. They also offer a wide range of clothing and fashion items for their customers. With a commitment to quality and customer satisfaction, James Taylor & Son is a top choice for those in need of reliable and professional boot repair shops and orthopedic shoe stores. Their shops and shopping experience are second to none, making them a go-to destination for all your fashion needs.

Introduction to James Taylor & Son

James Taylor & Son is a family-owned business that has been providing quality boot repair and orthopedic shoe services for over 150 years. The company was founded in London in the mid-1800s and has since become a go-to destination for customers looking for expert shoe repair and custom orthotics. What sets this company apart is their commitment to using traditional techniques combined with modern technology to provide the best service possible.

Services & products

James Taylor & Son offers a range of services including shoe repairs, boot repairs, and custom orthotics. They specialize in repairing and restoring all types of footwear, from high-end designer shoes to work boots. They also offer a variety of orthopedic shoes and insoles that are designed to alleviate foot pain and discomfort.

Location

Located in London's trendy Marylebone neighborhood, James Taylor & Son is surrounded by stylish clothing and fashion boutiques. Customers can expect to experience the charm and elegance of one of London's most sought-after locations. The shop is conveniently located near several public transportation options, including the Baker Street Underground Station, Bond Street Underground Station, and Marylebone Rail Station.

Benefits

Customers can trust James Taylor & Son to provide high-quality shoe repair and orthopedic services. The company's expert staff has years of experience in the industry and uses the latest technology to ensure that each repair or custom orthotic is done to the highest standard. The shop also offers competitive pricing and a commitment to customer satisfaction.

Good to know

Customers should be aware that James Taylor & Son only uses the highest quality materials in their repairs and custom orthotics. This means that repairs may take longer than other shoe repair shops, but customers can rest assured that their shoes are being repaired with the utmost care and attention to detail.

Reviews

Customers rave about the quality of service provided by James Taylor & Son. Many customers have commented on the professionalism and expertise of the staff, and the high-quality repairs and orthotics. Customers also appreciate the competitive pricing and commitment to customer satisfaction.

Amenities

wi-fi
resoling
customization
alterations
heel replacement
leather cleaning
zipper repair
waterproofing
custom fitting
wide selection
online shopping
shoe repair
home delivery
gift cards
expert advice
comfort guarantee

FAQ

What types of boots do you repair?

We repair all types of boots, including leather, suede, and rubber. We also repair work boots, hiking boots, and fashion boots.

How long does the repair process typically take?

The length of time for the repair process depends on the extent of the damage and the type of repair needed. We can give you an estimated timeline when you drop off your boots.

What is your pricing structure for repairs?

Our pricing structure for repairs varies depending on the type of repair needed and the materials involved. We can give you a quote when you bring in your boots for repair.

What types of orthopedic shoes do you offer?

We offer a wide variety of orthopedic shoes, including shoes specifically designed for people with plantar fasciitis, diabetes, and other foot conditions. We also offer custom-made orthopedic shoes.

Do you accept insurance or Medicare for payment?

We do not accept insurance or Medicare for payment. However, we do accept cash, credit cards, and debit cards.

Reviews

Sam does stuff Lampawog

Good day, I stopped into this shoe shop as I appeared very professional. I was greeted with such an unwelcome reserve with the least desire to assist in a simple sticky sole added to a new shoe to prevent slipping. After years in a pandemic, we have all suffered. I recommend you adjust your attitude to welcome new customers with a friendly, helpful decorum. Thank you.

29-05-2022
Kemal

I’m writing this review based on my customer service I experienced over the phone and in person. I went in to the store about over a year ago asking to get a shoe repaired I was automatically dismissed by the person on reception without any explanation. I called again today thought I’d give this place another try and I am always in favour of supporting my local community of where I live. I asked how much it would cost to get a shoe made and the process the person explained the process however when giving me the price I was told it was £3000 plus VAT which is also fine. However the person laughing over the phone and the laughing clearly was indicative that they believe I can’t afford there shoes. I would caution from now on entering this shop it doesn’t matter how many letters you receive from a queen or royalty recommending your services if you don’t have manners you don’t have manners or respect for people period!!! I know James Taylor & son will probably have Amnesia and won’t remember talking to me but sadly I had to put my experience out there since its still valid even if I haven’t purchased an item the way I was treated when asking for a consultation is unacceptable. Edit: so see the message and the response from the owner they think it’s perfectly acceptable to laugh at people over the phone. I mean that has no hidden connotation at it only says you aren’t good enough for our store. I thought James Taylor and son would do better and apologise.

29-05-2022
Paul Manley

I don't normally write reviews but the customer service is absolutely outstanding. I have a medical condition that makes buying shoes extremely difficult. I have used various bespoke shoemakers over the years and no one has been as helpful as these guys, they're absolutely fantastic.

29-05-2020
Philip O'Connor

Insoles now delivered, helpful service.

29-05-2019
Lee Alexander Risby

Re-sole / re-heel of two pairs of John Lobb's (one boot and one oxford) and the repair of ladies boots. They did a magnificent job, the shoes and boots look like new again, and will give many more years of use. So much better to repair and re-use rather than consume again - a sustainable and cost-effective option for quality shoes.

29-05-2019
Olaniyi Jolayemi

29-05-2018
ATQ

This shop used to provide wonderful customer service (goodness, I even once got a discount for being called James Taylor!) but my experience this week was appalling. I wanted them to re-sole my Alden boots but, because they have crepe soles, it seems that's difficult. Instead of an explanation or suggestion, the assistant simply repeated: "No, not possible." I asked in several different ways what she might suggest, but still got the same response: "No, because it's not possible." Eventually I got a curt, "Why don't you just send them back to the factory?" So very disappointing, I shall not be returning.

29-05-2017
luigi Frendo

Looks like a good place to find out more about there shoe making. The older the place the better.

29-05-2017
Ben Thuriaux-Aleman

Did a great job on a pair of custom Oxfords. Perfect fit for my large feet which means no more pain for my toes. They also used a plastic tong for support instead of the usual steel - a major plus if you have to go through airport security regularly. I don't understand the slightly Xenophobic review complaining about "foreign staff". These are serious craftsmen who have done real apprenticeships - it's getting rare to find British craftsmen who have the skills needed to do a decent job. Maybe the gentleman in question should travel a little more widely if he struggles with accents.

29-05-2017
Heidi Smith

I regularly take my Louboutins to this shoemaker to tidy my heels. They’ve also added a thin rubber sole to protect the leather sole. Great service and people, and amazing shop.

29-05-2016