Jaques of London (John Jaques and Son Ltd)
Jaques of London (John Jaques and Son Ltd) is a UK-based company located in Edenbridge, England. They specialize in manufacturing and supplying a wide range of products including dart supplies, doll stores, envelope suppliers, equipment importers, game stores, guitar stores, hockey supply stores, Mexican goods stores, packaging companies, promotional products suppliers, sports card stores, sports memorabilia stores, swimming pool supply stores, tennis stores, toy stores, wood frame suppliers, figurine shops, novelty stores, pinball machine suppliers, toy & game manufacturers, and more. They cater to the needs of customers in various industries such
Introduction to Jaques of London (John Jaques and Son Ltd)
Jaques of London (John Jaques and Son Ltd) is a company that has been around for over 220 years. Founded in 1795, they have a rich history of providing quality products to their customers. They are known for their traditional games such as chess, backgammon, and croquet, and have a reputation for producing some of the finest games in the world. What makes this company unique is their commitment to excellence and the fact that they are one of the oldest family-run businesses in the UK.Services & products
Jaques of London (John Jaques and Son Ltd) offers a wide range of products, including traditional games, sports equipment, and toys. They also offer custom engraving services for their products. Customers can buy everything from chess sets and croquet mallets to swimming pool supplies and tennis rackets. Their products are of the highest quality and are designed to last for many years.Location
Jaques of London (John Jaques and Son Ltd) is located in Edenbridge, a small town in Kent, England. The area is known for its historical landmarks, including Hever Castle and Penshurst Place. Customers can expect to find a variety of shops and restaurants in the town center, as well as easy access to public transportation. The three closest public transportation options are Edenbridge Town Station (0.8 miles), Edenbridge Station (1.6 miles), and Penshurst Station (2.7 miles).Benefits
Customers should choose Jaques of London (John Jaques and Son Ltd) because they offer high-quality products that are designed to last. They have a long history of providing excellent customer service and are committed to ensuring that their customers are satisfied with their purchases. Additionally, they offer custom engraving services, which allows customers to personalize their products.Good to know
Customers should be aware that Jaques of London (John Jaques and Son Ltd) specializes in traditional games and sports equipment, so they may not have as wide a selection of products as other companies in the same industry. However, their products are of the highest quality and are designed to last for many years.Reviews
Customers rave about the quality of products and excellent customer service provided by Jaques of London (John Jaques and Son Ltd). They are praised for their attention to detail and commitment to ensuring that their customers are satisfied with their purchases. Customers also appreciate the custom engraving services that are offered, which allows them to personalize their products.Amenities
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variety of products -
custom orders
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online shopping
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delivery service
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gift wrapping
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personalization
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warranty
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consultation
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repair
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returns
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packaging
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free wi-fi
FAQ
What types of packaging materials do you manufacture?
We specialize in manufacturing high-quality packaging materials such as boxes, bags, and wrapping paper. We have a wide range of products to choose from and can also customize packaging materials according to our clients' needs.Do you offer discounts for pre-ordering games?
As a packaging company, we do not offer discounts for pre-ordering games. However, we do offer competitive pricing for all our packaging products, and we always strive to provide our clients with the best value for their money.Are your products fresh and of high quality?
Yes, we take great pride in the quality of our packaging materials. We use only the finest materials and the latest manufacturing techniques to ensure that our products are fresh, durable, and of the highest quality. Our products go through rigorous quality control checks to ensure that we deliver only the best to our clients.Do you offer after-sales support and maintenance services?
Yes, we offer after-sales support and maintenance services to all our clients. We understand that our clients may have questions or concerns after purchasing our products, and we are always available to offer any assistance they may need. We also offer maintenance services to ensure that our products remain in top condition for longer.Can I customize a figurine or place a special order?
As a packaging company, we do not offer figurines or special orders. However, we do offer customization services for our packaging materials, and we can work with our clients to create packaging solutions that meet their specific needs and requirements. Our team of experts is always available to offer advice and guidance on the best packaging solutions for our clients.Reviews
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Ali Askar
My autistic child was deprived of his gift. Received irrelevant useless emails with options that didn’t exist.
14-06-2023
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Emily Rayner
The toys are genuinely beautiful and my little girl loved playing with them however after buying a few different sets for her birthday in April, 3 have already broken making 2 of them unusable. The paint also comes off onto her hands on one of the toys and I had to wash them with soapy water before letting her play again. This did stop it but still not ideal for young children’s toys.
14-06-2023
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Suz ste
Bought a pair of playing cards. Very reasonably priced, great quality and they even came beautifully wrapped with a little card - very impressed!
11-06-2023
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Charlotte Weller
Wooden fire engine ordered for my son, wooden lid/roof of the fire engine poorly designed, falls inside the fire engine too easily and then gets stuck. Disappointing.
18-05-2023
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Clement R
Hi... Do you still have this ABC of CHESS book let at your store .
18-05-2023
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Jen Marshall
My twins were bought ‘Let’s learn to count’ & ‘Lets learn early years letters’ and both had parts missing. I sent Jaques of London some photos but they would not send us the missing parts without the order number. A shame because apart from the missing parts, the gifts are educational and I would have purchased more for their little friends birthdays.
18-03-2023
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Edward du Boulay
Long-time loyal customer, but sadly no longer. Jaques' products are generally lovely, but in my experience their customer service if things go wrong or you need help is woeful: slow, illogical and firmly anti-customer.
18-01-2023
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Lee
I bought two items from them on Sunday as part of a Christmas gift They sent me a message on the 22nd of December that the parcel was delivered, but it was nowhere to be found. I emailed and heard back from a lady named Glenda, she tried to help and provided me with 2 options, to either get a refund or to re deliver. I replied back to her and at that point I received a message that the email couldn't be delivered. I then emailed Jaque's email again and got a response from Google that the recipients inbox is full. I don't even know if my issue will ever be resolved or if the money is gone , but this company is quite frustrating to deal with
18-01-2023
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sara dolan
Ordered a train set & how amazing it is. The packaging is absolutely beautiful & the set is adorable. There was a little note inside saying who packed the present. Lucy it was perfect. Thank you. A great buy x
18-12-2022
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kerry arundell
They don't send out the order, don't have a contact telephone number, don't respond to the 'where is my order email' give a default response of 'check a safe place' on every review or FB comment I have made. No help, no order will NEVER use again Edit yes I have but you've ignored that too, no point filling the forms in when you ignore them???
18-12-2022
