John Shepherd Solihull - Sales & Lettings
John Shepherd Solihull Sales & Lettings is a reputable estate agency located in Solihull, England. They specialize in providing home and rental insurances to their clients. With their expertise in the industry, they offer a wide range of insurance options that cater to the specific needs of their customers. Whether it's for personal or business purposes, John Shepherd Solihull Sales & Lettings is committed to providing the best insurance solutions for their clients.
Introduction to John Shepherd Solihull Sales & Lettings
John Shepherd Solihull Sales & Lettings is a well-established estate agency that has been operating for over 25 years. The company is dedicated to providing excellent customer service to their clients as they navigate the complexities of buying, selling, renting or letting properties in the Solihull area. What makes this company unique is its personalised service and attention to detail, which ensures that clients receive the best possible experience.Services & products
John Shepherd Solihull Sales & Lettings offers a range of services to their clients, including sales, lettings, property management, and home and rental insurance. The company is committed to helping clients find the perfect property that suits their needs and budget. They also offer a comprehensive range of insurance policies to protect clients' properties and possessions.Location
John Shepherd Estate Agents is located on Drury Lane in the heart of Solihull, England. The area is known for its picturesque parks, excellent shopping facilities, and vibrant nightlife. The Solihull town centre is a thriving hub of activity, with a wide range of businesses, restaurants, and cafes. The closest public transportation options to the estate agents are Solihull Train Station, Solihull Bus Station, and Solihull Hospital, all located within a mile from the estate agents.Benefits
Customers should choose John Shepherd Solihull Sales & Lettings because of their extensive knowledge of the local property market, their personalised approach to customer service, and their commitment to providing excellent results. They have a highly experienced team of agents who are dedicated to helping clients achieve their property goals.Good to know
Customers should be aware that John Shepherd Solihull Sales & Lettings is a member of the Property Ombudsman, which ensures that they operate to the highest standards of professionalism and ethical conduct.Reviews
Customers have praised John Shepherd Solihull Sales & Lettings for their excellent customer service, professionalism, and attention to detail. Clients have also noted the company's extensive knowledge of the local property market as a significant advantage.Amenities
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coverage options
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claims assistance
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customer service
FAQ
What types of coverage does your home and rental insurance policies offer?
Our home and rental insurance policies offer coverage for damages to the property caused by fire, theft, vandalism, and natural disasters. We also provide liability coverage in case someone gets injured on the property.Can you provide examples of claims that your insurance policies cover?
Our insurance policies cover claims such as fire damage, theft, water damage, and liability claims from injuries that occur on the property. We also cover damages caused by natural disasters such as flooding, earthquakes, and storms.What are the deductibles and premiums associated with your home and rental insurance policies?
The deductibles and premiums associated with our home and rental insurance policies vary depending on various factors such as the location of the property, the value of the property, and the coverage needed. We offer competitive rates and we can provide a customized quote based on your specific needs.Are there any discounts available for bundling multiple policies or for certain safety features in the home?
Yes, we offer discounts for bundling multiple policies such as home and auto insurance. We also provide discounts for certain safety features in the home such as smoke detectors, fire alarms, and security systems.How does the claims process work, and how long does it typically take to receive a payout?
The claims process involves reporting the claim to our 24/7 customer service center, providing the necessary information and documentation, and waiting for the claim to be processed. The time it takes to receive a payout varies depending on the complexity of the claim and the amount of investigation required, but we strive to process claims as quickly and efficiently as possible.Reviews
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monika upadhyay
Avoid by all cost. We rented our property via John Shepherd last year and the tenant defaulted the rent right from the next due rent. We received no support from John Shepherd. Had to fight a legal battle to get the property back and that too in a depleted state. John Shepherd hasnt released the security deposit to us despite written several times to them that the property needs repairs and maintenance as it is just not fit to be rented again without investing considerably in the maintenance.
12-05-2023
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Lance Archer
Terrible service , no email response and never any call backs, this has to be the worst estate agents in the area , and very untrustworthy . i only gave the one star as i could not leave no star and thats all they deserve
26-02-2023
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Leon Russell
26-11-2022
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Nathan Lowe
Very rude, they booked me for a viewing for a flat 4 days away then on the day of the of the viewing rung me and told it was sold, 2 hours before the viewing. Very bad estate agents wouldn't recommend!
26-11-2022
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Katie Percival
Have no concern in wasting people's time!
26-09-2022
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Days out Birmingham
Poor communication within the lettings team and with tenants, fail to resolve issues quickly or effectively, would not recommend renting via John shepherd.
26-09-2022
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Chra Hussain
26-09-2022
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Soul
A company that fails to communicate effectively with prospective clients. My son’s application, (which needed a guarantor) had been accepted and was being processed. An issue was encountered with the guarantor paperwork which was rectified and acknowledged via email as being successful but the company pulled the plug on the application within 24hrs of notifying of the issue. ( he was 2wks into the application) My son ( aged 18) is in-between accommodation and was staying in a hotel in the interim so that he could continue to work and earn money whilst waiting to move in on the date which had been arranged. Up until 24hrs ago he was completely unaware of any issue. He is now homeless and potentially has to leave his job unless he can find a place to live within a week. My son called to investigate to be met by an obnoxious member of staff. A terrible experience with this company. Landlords use someone else and tenants don’t waste your time.
26-08-2022
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M Southall
We’re landlords and dealt with Solihull Lettings office. Can honestly say received TERRIBLE service from start to finish from mostly INCOMPETENT staff. Found ourselves managing our own property whilst paying for a managed service. AVOID, AVOID, AVOID!!!
26-07-2022
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Chris Fewtrell
If I were a prospective tenant, I would avoid. They are currently trying to withhold part of my disabled brother’s rental deposit for such grievous offences as leaving a half-full container of Shake ‘N Vac behind, and allegedly stealing a fridge magnet that was never there in the first place! Quite how he prised the non-existent magnet free, Heaven only knows, as he has no grip following a massive stroke. Apparently, he also managed to dirty the inside of an oven without him or his carers ever opening the door. I wonder how many other desperately vulnerable people have had a similar experience in the private rental sector? It certainly damages one’s faith in human nature. UPDATE: We did not take the case to tribunal because of my brother’s failing health - we want the time he has left to be as stress free as possible. So they got away with it. I really don’t know how these people sleep at night.
26-05-2022
