Little Waitrose & Partners Old Brompton Road
Little Waitrose & Partners Old Brompton Road is a well-known industrial supermarket located in London, England. The shop offers a wide range of products for shoppers to choose from. With a focus on quality and customer satisfaction, Little Waitrose & Partners Old Brompton Road has become a popular destination for those looking for a great shopping experience. Whether you're in need of groceries, household items, or personal care products, this shop has it all. Their commitment to providing exceptional service and high-quality products has made them a go-to destination for those in the area.
Introduction to Little Waitrose & Partners Old Brompton Road
Little Waitrose & Partners Old Brompton Road is a part of the Waitrose & Partners chain of supermarkets which has been operating in the UK since 1904. The company strives to provide a unique shopping experience to its customers by offering high-quality products and exceptional customer service.Services & products
The company offers a wide range of products including fresh produce, meats, seafood, bakery items, and household essentials. Customers can also find a variety of ready-to-eat meals and snacks. Additionally, the company provides online shopping and home delivery services for added convenience.Location
Located in South Kensington, Little Waitrose & Partners Old Brompton Road is surrounded by various shops and restaurants. The area is known for its cultural attractions such as the Natural History Museum and the Science Museum, making it a popular destination for tourists. The closest public transportation options include Gloucester Road Station, South Kensington Station, and Earl's Court Station which are all within a 10-minute walk from the store.Benefits
Customers can expect to receive high-quality products and exceptional customer service at Little Waitrose & Partners Old Brompton Road. The company also offers online shopping and home delivery services for added convenience.Good to know
Customers should be aware that the store may be busy during peak hours and may require some time to navigate through the crowds.Reviews
Customers have praised the store for its convenient location, high-quality products, and exceptional customer service. Many have also appreciated the online shopping and home delivery services offered by the company.Amenities
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delivery -
pick-up
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online ordering
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cashless payment
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loyalty program
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self-checkout
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gift cards
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onsite cafe
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customized ordering
FAQ
What types of industrial products and supplies do you offer in your supermarket?
We offer a wide range of industrial products and supplies in our supermarket, including tools, safety gear, cleaning equipment, hardware, electrical supplies, and more. Our inventory is constantly updated to meet the needs of our customers.Do you have a delivery service for large or heavy items?
Yes, we do have a delivery service for large or heavy items. We understand that some industrial products can be difficult to transport, so we offer delivery options to make it easier for our customers.Can you provide customized orders for specialized industrial equipment or supplies?
Yes, we can provide customized orders for specialized industrial equipment or supplies. Our team is experienced in sourcing hard-to-find items and can work with customers to create customized orders based on their specific needs.What is your return policy for defective or unsatisfactory products?
Our return policy for defective or unsatisfactory products is simple. Customers can return items within 30 days of purchase with a receipt for a full refund or exchange. If a product is defective, we will also cover the cost of return shipping.Do you offer any discounts or loyalty programs for regular customers?
Yes, we offer discounts and loyalty programs for regular customers. Our loyalty program rewards customers for their continued business with exclusive discounts, promotions, and special offers. We also offer bulk discounts for larger orders and frequent customers.Reviews
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Alex Arrowsmith
Usual Waitrose quality got a good selection of things for a small store.
01-01-1970
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Content “CW” Writer
25-05-2023
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jamie
Rude member of staff - Wanted something from the bakery part. Had to grab a small bread roll by hand as it was the last one and a member of staff was playing with the tongs that are usually available as he was stood around chatting to colleagues. He watched me do this and, instead of offering me the tongs as I was choosing, decided to hold them up and say "Oi, next time you should use these". Not the best customer service - hanging onto the tongs and then waiting and watching a customer having to grab something by hand only to then call them out on it. Assume he works for the bakery section as he was wearing a hairnet etc.
25-05-2023
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Miriam Oliveira
Appaling customer service lead, poor product. I'd rate 0 if possible. With this attitude, poor product quality, lack of care from customer service lead, poor management and grumpy, not knowledgeable staff, that branch can close tomorrow, won't be missed. I was treated disrespectfuly by this customer service lead, he doesn't use a name badge either. I bought a soup and the seal was broken. I went to get a refund and was treated like a criminal instead of getting an apology. He refused to tell me his name. This is not a professional attitude. He was rude, obnoxious and unhelpful. I complained to the Head Office and apparently it is OK not to have a badge with a name. And to sell poor quality products. Check the cameras, you will see who was in error. If you care. I'd rather go to Tesco now, at least the products are cheaper.
21-05-2023
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Chelsea
Today I received help from a lovely partner who assisted me at self checkout. Although we didn’t speak the same language (he communicates in British sign language), he was super helpful and friendly. I learnt how to sign thank you!
19-05-2023
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Tomas Roldan
26-03-2023
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Andrew Livingston
Which they would clean up the front of the shop with a paint
26-03-2023
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C F
Horrendous experience at this store. I have been a Waitrose customer for more than ten years. I stopped going to Waitrose in November 2022, when the manager forced me out of this store (I shopped here for more than three years because I work in South Kensington). I should have left a review at that time but forgot. The story is too long to write here, but it is worth mentioning that when I repeatedly asked customer service to check the cameras so that they could see the rude and aggressive behaviour of their manager, they decided not to do it, and between their manager version and mine, they chose to back the manager’s one. I have only one regret, that I did not take a video of the episode (also because threatened by the manager that the store was private property, and I was not allowed to take a video). If I have had a video, Waitrose customer service wouldn’t have gotten away with what they did. Anyway, since then I did not enter any Waitrose stores and cancelled my Christmas delivery. I am gutted by the manager’s behaviour as much as I am by the way customer service handled my complaint. But it’s ok, they do not need my money, and, most importantly, I don’t need their products. Here is a picture of the bakery counter on Saturday morning. On a Sunday morning, same scene, therefore, I dare to ask why shelves were always empty at 9am on Sunday or around 8am on a Saturday (most of the weekends, there is nothing on display around those times). No answer was given to my question, instead, I have been laughed at by the staff at the bakery counter and forced out by the manager; even the security guard was shocked by such a reaction. Never again.
26-02-2023
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Jake Wellington
Coffee machine seems not working twice a week. Staff mainly unhelpful. Manager walks about scowling like a northern nightclub doorman One lady with blonde hair is very helpful tho. Choice of food awful.
26-01-2023
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J G
Security guard was really intimidating and followed me really closely round the shop. I work in an office across the road and come into the store regularly. I was wearing my smart work clothes & I've never stolen a thing in my life! Not coming back if Waitrose is happy to have local, regular customers feel that uncomfortable when they're just buying their lunch.
26-11-2022
