Marston Holdings
Marston Holdings is a holding company based in Birmingham, England. They specialize in debt collections and offer a range of financial services. Their team of experts has a strong background in economics and law, ensuring that they provide top-notch services to their clients.
Introduction to Marston Holdings
Marston Holdings is a holding company that specializes in debt collection and financial services. The company was founded in 2003 and has since grown to become one of the largest debt collection agencies in the UK. Marston Holdings is unique in that they focus on providing ethical and effective debt collection solutions for their clients.Services & Products
Marston Holdings offers a wide range of debt collection services, including debt recovery, enforcement, and tracing. They also offer financial services such as insolvency support and advice. Customers can buy these services as part of a package or as standalone products.Location
Marston Holdings is located in Birmingham, England, in the bustling city center. The area is home to many businesses, including law firms, financial institutions, and government offices. Customers can expect to experience the energy of the city and have easy access to public transportation. The three closest public transportation options are: Snow Hill Station (0.2 miles), Birmingham New Street Station (0.4 miles), and Moor Street Station (0.5 miles).Benefits
Customers should choose Marston Holdings for their debt collection needs because of their ethical approach and proven track record of success. They prioritize treating customers with respect and finding solutions that work for everyone involved.Good to Know
Customers should be aware that Marston Holdings is a debt collection agency and may contact them regarding outstanding debts. However, they can expect to be treated with respect and professionalism throughout the process.Reviews
Customers have praised Marston Holdings for their excellent communication and customer service. They appreciate the company's ethical approach to debt collection and the effectiveness of their services.Amenities
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financial counseling -
debt negotiation
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litigation assistance
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skip tracing
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collection reporting
FAQ
Which industries do you focus on?
We focus on a wide range of industries, including but not limited to financial services, utilities, telecommunications, retail, and public sector.What is your track record for generating returns?
Our track record for generating returns is strong. We have a proven track record of recovering debts for our clients, and we use the latest technology and techniques to ensure the best possible outcome.How do you handle disputes or complaints from debtors?
We take all disputes and complaints seriously and have a dedicated team to handle them. We aim to resolve any issues as quickly and efficiently as possible, while ensuring that we comply with all relevant regulations and legislation.What fees do you charge for your debt collection services?
Our fees vary depending on the specific requirements of each client and the type of debt being collected. We work closely with our clients to ensure that our fees are fair and transparent, and we do not charge any hidden fees.Can you provide references or testimonials from previous clients regarding your debt collection services?
Yes, we can provide references or testimonials from previous clients regarding our debt collection services. We have a strong track record of delivering results for our clients and are proud of the positive feedback we receive.Reviews
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Jonathan Lorbes
No communication; no option to set up a payment plan and uncooperative and pushy enforcement agents - what makes everything worse is Marstons isn’t even FCA Regulated so we’re not able to report their conduct to the FCA or Financial Ombudsmen. My car (which is currently on finance) was clamped, and I was threatened with the clamp staying on if I didn’t pay my £559 debt (initially £65 for a parking ticket) I explained that I only had AMEX at the moment and that payday was 3 days away so I don’t mind paying and appealing after (since I knew nothing about this debt / presuming communication was sent to the wrong address as others are stating a similar thing). I was told that they don’t take AMEX and that they didn’t care if the car was financed - we went round in circles for an hour or two and I even mentioned that I care for 2 disabled adults who rely on transportation from the vehicle which was clamped and they told me there was no blue badge displayed (on a driveway) so they couldn’t do anything - I reiterated that the car is financed and they aren’t able to sell it to recover any debt regardless and they decided to ignore the fact that they are hindering so many essential factors as to why the car cannot be clamped however they ignored this. Throughout my whole 8 hour experience with Marstons, I spoke to solicitors, citizens advice and the police (101) and each and every bit of advice I was given was in my interest - the car was NOT able to be clamped and SHOULDN’T of been clamped since it’s not my property (finances car) however was told not to remove the clamp because it may lead to criminal damage - regardless I should speak to the agent about removing the clamp for these reasons and if he doesn’t remove it there was nothing the police could do since it’s a civil matter - so annoying since there was no definite solution to this, just a loophole of either keeping the clamp on or facing charges for criminal charges for taking a clamp off finances property - the car was not legally a controlled good since the car was financed. Marstons doesn’t even offer payment plans and refused to offer a payment plan each of the 8-10 times I requested a payment plan until I appeal the debt. STAY away from these evil bashtards and baldies.
23-05-2023
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Wendy Naddeo
Absolute disgrace of a company,they claim to help the vulnerable but obviously the ceo doesn't know the real truth about how they treat people with mental health.
20-05-2023
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Samantha
Taking people’s property and demanding payment is extortion. The car tax is a scam and protection racket.
20-05-2023
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Dante Sinatra
I recently had the unfortunate experience of dealing with a debt collection agency and it was a complete nightmare. The agency was incredibly unprofessional and made me feel like a criminal for having debt. Firstly, their communication methods were terrible. They called me at all hours of the day and night, and when I answered, they were often rude and aggressive. I felt like I was being interrogated instead of being treated like a human being who was going through a tough time. Furthermore, when I tried to explain my financial situation to them, they were completely dismissive and unsympathetic. Instead of trying to find a solution that would work for both parties, they simply demanded that I pay my debt in full immediately. To make matters worse, when I tried to reach out to the agency to get more information about my debt and how to resolve it, I was met with silence. My emails and voicemails went unanswered, leaving me feeling even more frustrated and stressed. Overall, I would not recommend this debt collection agency to anyone. Their lack of professionalism, aggressive tactics, and poor communication skills made an already difficult situation even worse. Vermins , trying to fool honest people Hopefully the money are stealing are going to be used for medications for their families Tried to fool me cause I'm not from here lol Parasites
20-05-2023
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Jason Hurley
Shocking - keep sending letters and bailiffs to address I have informed them I don't live at so that they can keep putting charges on me... Can't wait to actually meet the bailiff so I can send him home with black eyes...
20-05-2023
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Tarick Bukhari
Coming to film all your staff and private cars entering and leaving your property soon. Be prepared to be put onto YouTube, Facebook and TikTok... Oh and I may decide to clamp a few after I've followed them when you decide to bully vulnerable people and you'll be paying ME for the removal! Also have a buddy that works in dvla that can look up registration plates ☺️
13-05-2023
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KIAN PIRASTEH
Holding my 30 pounds deposit money after my case was dismissed from the Barnet council. Thieves in the UK who think they can do anything to people. I will be taking them to the court if they don't pay me back of course. Case Z846677 , the PCN which was never issued to me by Barnet Council went all the way up to these animals. I had to pay them a bit so they stay away from me and stop harassing me even though they had no rights of course.
27-04-2023
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WN Photography
Try get get stuff sorted then gets swapped to these cowboys. Then without anything get a an enforcement letter. And as I'm typing this been on hold to speak to someone for an hour. As there app is useless
27-04-2023
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Weith Tamas
They sent me letter about 719 pound to pay. i did ask them legimit court letter rference number, show me the original penility tickett copy. court warrant number etc. they cant prove notthing. But the law say : they need to prove it. A tullay they put on my name on the fined. Then name is on thr penality. Is Tomas veit what is not mine. dont let yourself.. if they cant prove it what u own. they cant do notthing. and in the new 2023 law say : they cant take goods car notthing. dont let to take it. they are not able to step ur properity if u tell them.
27-04-2023
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John Taylor
This company seem to be run out of a mums spare room. No response to DPA requests, not ICO registered. Their T&Cs say they prefer email communication but you may as well take a walk down the road you’ll get further. Not even amateurs,they don’t speak.Ready to take card payments via their app though! Reported to Action Fraud and Trading Standards.
27-04-2023
