Mercedes-Benz of Chelsea (Aftersales)
MercedesBenz of Chelsea (Aftersales) is a reputable company located in London, England. They specialize in providing top-notch services for Smart Car Dealers and Mercedes-Benz Dealers. Their expertise extends to Cars, Boats & Motorcycles, making them a one-stop-shop for all your automobile needs. With a team of highly skilled professionals, MercedesBenz of Chelsea (Aftersales) is committed to providing exceptional customer service and ensuring customer satisfaction.
Introduction to MercedesBenz of Chelsea (Aftersales)
MercedesBenz of Chelsea (Aftersales) is a renowned Smart Car and Mercedes-Benz dealer located in London, England. The company has been serving its customers for several years, and its primary goal is to provide exceptional service to its clients. They stand out from other dealers in the industry because of their commitment to customer satisfaction and their expertise in the field.Services & products
MercedesBenz of Chelsea (Aftersales) offers a wide range of services to its customers, including new and used car sales, car servicing, and repairs. They specialize in Smart Cars and Mercedes-Benz vehicles, and their team of skilled professionals is equipped to handle any issue that may arise. Customers can buy new or used cars from this company and also avail themselves of their maintenance and repair services.Location
MercedesBenz of Chelsea (Aftersales) is located in the vibrant area of Chelsea in London. The area is home to a variety of businesses, including high-end fashion boutiques and trendy cafes. Customers can expect to have a unique shopping experience when they visit this location. The nearest public transportation options are Imperial Wharf Station, Battersea Park Station, and Clapham Junction Station, which are all within a mile of the dealership.Benefits
Customers should choose MercedesBenz of Chelsea (Aftersales) because of their expertise in the industry and their commitment to customer satisfaction. They offer a wide range of services to meet their customers' needs, and their team of professionals is highly skilled and knowledgeable. Additionally, the company provides exceptional after-sales support to ensure that their customers are satisfied with their purchase.Good to know
Customers should be aware that MercedesBenz of Chelsea (Aftersales) specializes in Smart Cars and Mercedes-Benz vehicles. They do not offer sales or services for other brands.Reviews
Customers have given MercedesBenz of Chelsea (Aftersales) positive reviews for their exceptional customer service and expertise in the industry. Many customers have praised the team for their professionalism and willingness to go above and beyond to ensure customer satisfaction.Amenities
-
loaner vehicle -
parts department
-
online inventory
-
trade-in program
-
financing options
-
lease
-
service center
-
luxury car showroom
-
certified pre-owned vehicles
-
new vehicle inventory
-
used vehicle inventory
-
accessories
FAQ
What models of Smart Cars do you have available for purchase or lease?
We have a variety of Smart Car models available for both purchase and lease. Our inventory includes the Smart Fortwo Coupe, Smart Fortwo Cabrio, and Smart EQ Forfour. Each model has unique features and specifications, so we encourage you to visit our dealership to explore your options in person.Do you offer financing options for purchasing a Smart Car?
Yes, we offer financing options for Smart Car purchases. Our financing team can help you find a plan that fits your budget and needs. We also offer leasing options for those who prefer to lease a Smart Car.What is the warranty on a Smart Car and what does it cover?
The warranty on a Smart Car includes a 2-year unlimited mileage warranty, a 12-year anti-perforation warranty, and a 3-year paintwork warranty. The warranty covers defects in material and workmanship, and any necessary repairs or replacements will be performed by authorized Smart Car dealerships.Do you offer maintenance and repair services for Smart Cars?
Yes, we offer maintenance and repair services for Smart Cars at our dealership. Our certified technicians are trained to diagnose and repair any issues with your Smart Car using genuine Smart Car parts. We also offer routine maintenance services, such as oil changes and tire rotations, to keep your Smart Car running smoothly.Can you provide information on the safety ratings and features of the Smart Car models you offer?
Smart Cars are known for their safety features and ratings. Each model is equipped with multiple airbags, electronic stability control, and anti-lock brakes. Additionally, the Smart Fortwo Coupe and Cabrio have been rated 4 out of 5 stars for overall safety by the National Highway Traffic Safety Administration. The Smart EQ Forfour has not yet been rated by the NHTSA, but it also includes a variety of safety features to keep you protected on the road.Reviews
-
Gedeon
Very rude custemer people
24-05-2023
-
Tatiana Kmetova
I’m so sad to see the wonderful team at Mercedes Chelsea go! They have always been absolutely great at the customer service and the work they provided, every time with punctuality and professionalism. I want to wish Ash and the Team all the best in their future endeavours and hope to see them at different centres.
20-05-2023
-
Zoe Morris
20-05-2023
-
roger mountney
Last Friday 5 May my car was booked in for a service A at 9.45 and I delivered it on time. I was told the work would be completed that day for collection by 5.00pm and I would get a phone call when it was ready. Having heard nothing I rang several times for an update between 3.00 and 5.00pm. each time the receptionist told me she could not contact anyone in your service department but would get them to call me back. I received no calls but at 6.29pm I did receive a video of a “health check”. This consisted of a tour of the underside of the car but still didn’t confirm whether the vehicle was ready for collection and it would have been too late anyway. I rang again on the Saturday morning and got the same receptionist who repeated she could still not contact anyone in the service team. I went anyway and was told the car would be ready for collection shortly and was eventually able to leave with the car after about 30 minutes. Sadly, on the journey home a warning signal appeared to tell me the engine oil had been over-filled and needed to be drained off so I returned – again! – and was eventually able to bring the car away around midday. All in all I can only say the standard of service I received was very poor, and woefully below what one would expect which is why I have given you a low score
20-05-2023
-
Sam Wood
Great experience with Chelsea Merc. Dana was helpful throughout and kept me updated on the progress of work required/ timings. Super service! Thanks again Dana
13-05-2023
-
Sandy Campbell
The site is closing and my nearest branch will be 45-60 minutes drive as opposed to 5 minutes. No one from Mercedes told me this in advance of my service
13-05-2023
-
Padraig Jacobovitch
Very expensive service, car not returned washed and Sat Nav now not working...
13-05-2023
-
James Gearey
It will be a great shame when MB service at Chelsea is closed . I have actively bought MB’s because of the after sales service here . It has always been impeccable and again they were great. This is the service that matters not when you buy the car but when you own it. Not sure what my next car purchase will be now!
06-05-2023
-
Lawrence Thomas
Professional and courteous service, with very knowledgeable staff. My car was serviced and ready the same day, with MOT done as well.
27-04-2023
-
KASZ
My car started having issues and decided to book in the chelsea branch, usually temple fortune is my normal branch. The problem wasn’t straight forward however Ash and the rest of the team resolved the problem in the end. Everyone was really polite and welcoming. I will be using this branch to book for any further service.
27-04-2023
