Mill Green Boarding Kennels & Catteries
Mill Green Boarding Kennels & Catteries is a company based in Walsall, England that provides services for pets. They specialize in boarding kennels, cat hostels, and catteries. Their facilities are designed to ensure that pets are comfortable and well taken care of while their owners are away. Mill Green Boarding Kennels & Catteries is dedicated to providing the best possible care for pets and ensuring that they are happy and healthy.
Introduction to Mill Green Boarding Kennels & Catteries
Mill Green Boarding Kennels & Catteries has been serving pet owners in Walsall, England for over a decade. The company was founded by a couple who had a passion for taking care of animals, especially dogs and cats. They wanted to create a place where pet owners could leave their furry friends in the care of professionals while they were away. What makes this company unique is their attention to detail and the personalized care they provide to every pet that stays with them.Services & products
Mill Green Boarding Kennels & Catteries offers a range of services for pets including boarding, daycare, and grooming. They have separate facilities for cats and dogs, with spacious and comfortable living areas. The company also provides food, bedding, and toys for the pets. They offer grooming services such as baths, nail trimming, and haircuts to keep the pets looking and feeling their best.Location
Mill Green Boarding Kennels & Catteries is located at 700 Chester Rd, Walsall WS9 0LR, United Kingdom. The area is a mix of residential and commercial, with plenty of green spaces nearby. Customers can expect to find other pet-related businesses in the area, such as pet stores and veterinary clinics. The nearest public transportation options are the bus stops on Bosty Lane, Chester Road, and Mill Green Road, all within walking distance of the facility.Benefits
Customers should choose Mill Green Boarding Kennels & Catteries because of the exceptional care their pets receive. The staff is trained and experienced in handling pets of all kinds and they provide personalized attention to each animal. The facility is clean, safe, and secure, ensuring that pets are comfortable and happy during their stay.Good to know
Customers should be aware that Mill Green Boarding Kennels & Catteries requires proof of vaccinations for all pets that stay with them. This is to ensure the health and safety of all animals in their care. They also have a strict check-in and checkout policy to ensure that pets are not left unattended at the facility.Reviews
Customers rave about the care their pets receive at Mill Green Boarding Kennels & Catteries. They appreciate the personalized attention and the clean, comfortable facilities. Many customers return to the facility again and again, trusting that their pets will be well taken care of.FAQ
What is the staff to cat ratio in your cattery?
We maintain a low staff to cat ratio in order to provide individual attention and care to each cat. Our staff is trained to provide personalized care to each cat, and we ensure that each cat receives the attention they need.What types of accommodations do you offer for cats?
We offer a range of accommodations for cats, including standard kennels and luxury suites. Our accommodations are designed to provide a comfortable and safe environment for cats of all sizes and temperaments.Can I tour the kennel and meet the staff before leaving my pet in your care?
Yes, we welcome pet owners to tour our kennel and cattery and meet our staff before leaving their pets in our care. We understand the importance of providing peace of mind to pet owners and we are happy to answer any questions they may have.How do you handle emergencies or medical issues that may arise during a cat's stay at your hostel?
Our staff is trained to recognize and respond to medical emergencies, and we have a veterinarian on call 24/7 in case of emergencies. We also require that all cats staying with us have up-to-date vaccinations and we maintain detailed records of each cat's medical history.What is your process for ensuring the safety and security of pets at your boarding kennel?
We have a range of safety and security measures in place to ensure the wellbeing of our pets. Our facility is fully enclosed and secure, with 24-hour surveillance and secure fencing. We also require that all cats have up-to-date vaccinations and we maintain detailed records of each cat's medical history to prevent the spread of illness. Our staff is trained to provide personalized care and attention to each cat and to monitor their behavior and wellbeing.Reviews
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Karen Morris
We’ve just came back from holiday after leaving our dog Lexi at mill green the staff were so helpful and pleasant and I could tell Lexi loved her stay I will definitely use mill green kennels again and would recommend to my friends & family thank you all so much for looking after Lexi
21-05-2023
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Dawn Griffiths
Can't fault the caring owners and staff. We were nervous about leaving our girl with a kennels after a bad experience at a previous kennels but we were encouraged to view the facilities and any questions or concerns we had were answered. It was not a problem to ring and check she was OK and settled. We wouldn't hesitate in using these kennels again. Thank you 😊
20-05-2023
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Christine
Our baby (cat Milo) stayed here in march absolutely amazing our first time leaving her elsewhere but she was so well looked after..sorry it's took so long to leave a review 🤦 she's back again in August for two weeks would certainly recommend you guys to anyone as you was to us .. again thank you for looking after her
29-04-2023
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Diane Humphrey
Very good friendly kennels
27-04-2023
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alyson aldridge
Today I went to drop my dog off at Mill Green. 12 hours before I go on holiday. I booked this a while ago. Even had a tester day which my dog was happy with. On booking I took my dogs vaccination card. All the information was taken from that and written into the forms. Nothing was mentioned about a booster vaccination or vaccinations being out of date by the time my booking arrived. On checking in today they told me quite abruptly they can't take him. Because his dates were out by 5 weeks. They give 4 weeks grace. So a week out! They said unless he has a booster vaccination today then he can't stay. Putting my family holiday in jeopardy. Its Saturday my vets are closed..rang around but unless registered no where wlll see him.or administer booster without vet history. Not sure what they expected me to do. Left with no option. Can not leave him there. Can not get him vaccinated. Non of this is my fault..if they did their Job properly In the first place and checked the dates they are so concerned about and gave Me the correct information I could have followed their rules. But unfortunately telling me 12 hours before my holiday is extremely unprofessional. And understandably I am devastated and left with no option for my dog.
27-03-2023
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Paul Hill
Great place. We’re use them often. ❤️
27-02-2023
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louise johnson
We went there to view a kennel for our dogs. We were welcomed by the owner who was very nice and helpful. Lovely setting for animals. Like a small farm. Well organised. The rates and rules were clearly explained to us and we feel no worries about leaving our dogs there in safe hands. We will give them a practice run there before leaving them for a fortnight. If you are looking to board your dog give them a call, we did and we're so glad we did now.
27-02-2023
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Charlie Workman
Would not hesitate in recommending Mill Green to anyone looking for a ‘home from home’ for your pet. We cannot thank Stuart, Nicky and all the team at Mill Green for the last 13-14 years looking after our Jack Russell - Flash, not only are they loving and caring people, they’re passionate about what they do and very knowledgable. Thanks for everything x
27-01-2023
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Mark Summers
Mimi's favourite 'hotel'
27-12-2022
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Emma Wilson
After searching for a kennel for our 2 year old border colli we were more then happy to choose mill green after reading the fantastic reviews and visiting the sight to pick up paperwork. We organised our spot for October half term with a lovely woman, while there I asked if I could book in to view the kennels before taking our dog there. The day of our appointment I had to call to cancel due to sickness. Two weeks later I have called to check the date and all is OK. To be told by a man my booking was cancelled due to not going to an appointment I myself had booked! That makes sense? I was told I didn't call to cancel the non mandatory visit, (which I did) and my dogs spot was now taken. I didn't cancel and was still wanting him to go there. Being completely let down by this company a week before our holiday and its half term too so we now have nowhere to go. What a complete shambles and let down. The communication was awful, no deposits taken, payments on arrival, I've never known a business run like it. How on earth are you supposed to have security over your pets space? I don't turn up to an appointment that I booked, not them, and it gets cancelled although no warning of space loss if didn't arrive. Couldn't they have called to confirm I still wanted the space? What would of happened if I did turn up on the day. Due to the rubbish lack of communication and business management alone I would not recommend this company and would rather try elsewhere.
27-10-2022
