Norman Road Family Surgery (Norvic Family Practice)
Norman Road Family Surgery, also known as Norvic Family Practice, is a healthcare facility located in Smethwick, England. The practice specializes in family practice physicians and surgeons, providing comprehensive medical care to patients of all ages. With a focus on healthcare and medicine, Norman Road Family Surgery is committed to providing high-quality healthcare services to the community.
Introduction to Norman Road Family Surgery (Norvic Family Practice)
Norman Road Family Surgery, also known as Norvic Family Practice, is a healthcare company that provides family practice physicians and surgeons to the people of Smethwick, England. The company was established with the aim of providing quality healthcare services that are accessible to everyone. What makes this company unique is its commitment to providing personalized care to each patient, taking into account their individual needs and circumstances.Services & products
Norman Road Family Surgery offers a wide range of healthcare services, including general practice consultations, chronic disease management, women's health, child health, vaccinations, and minor surgery. The company also provides various diagnostic services, such as blood tests, electrocardiograms (ECGs), and spirometry. Patients can also access online services such as appointment booking and repeat prescription requests.Location
Norman Road Family Surgery is located in the heart of Smethwick, a bustling town with a diverse community. The area is home to various businesses, including shops, restaurants, and small offices. Patients can expect to experience a friendly and welcoming atmosphere when visiting the surgery. The nearest public transportation options include Smethwick Galton Bridge Station, which is 0.6 miles away, Smethwick Rolfe Street Station, which is 0.8 miles away, and the Smethwick Bus Station, which is 0.3 miles away.Benefits
Norman Road Family Surgery is committed to providing high-quality healthcare services that are tailored to each patient's needs. The company's team of experienced physicians and surgeons uses the latest medical technology to ensure that patients receive the best possible care. Patients can also access online services, which makes it easy to manage their healthcare needs from the comfort of their own home.Good to know
Patients should be aware that Norman Road Family Surgery operates on an appointment-only basis, so it is important to book in advance. Additionally, the surgery is closed on weekends and bank holidays.Reviews
Customers have left positive reviews for Norman Road Family Surgery, praising the company's friendly staff and high-quality healthcare services. Patients have also commented on the personalized care they receive from the physicians and surgeons at the surgery.FAQ
What specific services does your Family Practice offer?
Our Family Practice offers a wide range of primary care services, including routine check-ups, vaccinations, chronic disease management, minor surgeries, and mental health care. We also provide women's health services, including family planning and gynecological exams.What are the success rates of surgeries performed at your facility?
Our facility has a high success rate for surgeries, but each case is unique and success rates may vary depending on the type of surgery and the patient's individual health circumstances. Our skilled surgeons work closely with patients to ensure the best possible outcomes.What is the process for scheduling an appointment?
To schedule an appointment, patients can call our office during regular business hours or use our online booking system. New patients will need to provide their personal and insurance information. We strive to schedule appointments as soon as possible and offer same-day appointments for urgent matters.How do you handle post-operative care and follow-up appointments?
We provide comprehensive post-operative care and follow-up appointments to ensure patients recover fully and quickly. Our team of healthcare professionals will monitor patients' progress and provide guidance on diet, exercise, and medication management. We also schedule follow-up appointments to check progress and address any concerns.What is the protocol for after-hours emergencies?
For after-hours emergencies, patients can call our office number and follow the prompts to speak with a healthcare professional. If necessary, we will refer patients to the nearest emergency department or provide guidance on next steps. We prioritize patient safety and well-being, and are committed to providing timely and effective emergency care.Reviews
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Najiah Durrani
I am not a patient here but my son and partner are. We had very poor experiences with previous GP surgeries. My son is SEN and struggles in healthcare settings and becomes distressed very quickly. Most doctors struggle to examine him. That being said Dr Baig and Dr Suthi have always been so patient with him and listen to our concerns. Thank you.
20-05-2023
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Z Seed
Terrible practise with Abusive doctors who make up lies when you disagree with them or you insist on getting the medications you need. I was sent a warning letter because I told the doctor he is rude and dismissive and that he can’t ignore my needs because they need to hand out less of my medications. They then said I was Abusive and threatening????!!! In other words let them do whatever they want to you or they will make up lies about you. After I explained to them I will record all future calls they realised they can’t do it again and so they after 6months on their books they said “Oh sorry you aren’t in our area and you can’t be registered her even through we registered you here... you need to find a new doctor” Needless to say I told them no... I will wait for them to remove me from their list and then sue them for compensation and ask the manager to step down for allowing doctors to lie about “feeling threatened” as if they are corrupt police. In short they are terrible ppl... just one good employee Leoni.... everyone else is bad at their job and a bad person morally
20-05-2023
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Happy kitty
I keep telling them I can't call at 8 am as I work so I guess I have to be punished for being at work ,thanks very much norvic practice, waste of time ,you don't even deserve the one star
20-05-2023
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Sam Fagan
Inconsistent advice given depending who you speak to. Very untimely, often have to chase everything up multiple times before it is done and often then done incorrectly. No regard for the patient. Staff are very quick to divide themselves as admin vs doctors so nobody takes responsibility for any issues, there is no one team approach with the best interests of the patient in mind.
27-04-2023
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NinaBabie
Do I need to say much? The reviews tell you it all. I have no idea how this place is still up and running! Can never get an appointment and when you do get through an are told a doctor will ring back, they don’t. Whole lot need sacking and replacing. I worry for anyone’s health who has any serious health problems who rely on this joke of a place they call a doctor surgery.
27-04-2023
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Chantelle Lloyd
My partner is with this practice and is suffering with mental health issues I would like to thank the girl on reception who we spoke to Leoni she was very polite and professional and helped us with all of my partner's needs and worries thank you again
27-02-2023
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Azar Matboua
Several times I have been to this practice, the service they’re provided by the receptionists is awful and awful and awful. I’ve been trying to get the doctor to see my arm for a week and every attempt has been a failure, their email addresses and links have always deemed useless, so many hours wasted trying to get my problem across to their outdated system. My doctor, Doctor Wong , luckily is an amazing doctor, I appreciate him very much.
27-01-2023
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Dave jewell
Shocking still waiting for a form to be signed by GPS 8 weeks now and still phone appointments only it's a distance
27-11-2022
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Lauren Leslie
Absolutely horrible! I signed out of this GP as fast as I could. I spent 6 months in and out of here with a urine infection. I was prescribed the same 3 tablets which didn’t work, I kept doing water samples and they LOST 4 of my samples!! I went to my last appointment there, refused to do another sample and told them to find the others that I had done and that I didn’t even need the toilet. She gave me HER COFFEE CUP, ASKED ME TO POUR THE REST OF HER COFFEE AWAY, SWILL IT OUT IN THE SINK IN THE DOCTORS ROOM (no washing soap or anything) AND FILL IT WITH WATER AND DRINK IT!! To make me need to use the toilet……. Of course I refused but I can’t believe that she even suggested me doing that. How vile. Rude receptionists. Receptionists will wait AT LEAST all day to send your prescription to the chemist, and if you call up asking for the whereabouts of your prescription, they basically tell you off. They told me that I’m not the one working there, and that they haven’t even stopped all day. At this rate they haven’t had a toilet break since 2004… Honestly save yourself the effort. Find somewhere else.
27-10-2022
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Iram Ghafoor
Absolutely do not recommend signing up to this practice!!! I am appalled with the mistreatment I received- staff are extremely rude to each-other and their patients! I am shocked to say the least. I will mostly certainly be taking my issues further!
27-09-2022
