Optical Express Laser Eye Surgery, Cataract Surgery, & Opticians: Worcester
Optical Express is a healthcare company based in Worcester, England. They specialize in laser eye surgery, cataract surgery, and optician services. Their team includes experienced Lasik surgeons and ophthalmologists who provide high-quality healthcare services to their patients. Optical Express is committed to improving the vision and overall health of their patients.
Introduction to Optical Express Laser Eye Surgery, Cataract Surgery, & Opticians Worcester
Optical Express Laser Eye Surgery, Cataract Surgery, & Opticians Worcester is a leading provider of laser eye and cataract surgery, as well as optician services. With a history of over 30 years, the company has performed over one million laser eye surgeries, making it one of the most experienced providers in the field. What makes this company unique is its commitment to using only the latest technology and techniques, ensuring the best possible outcomes for its patients.Services & Products
The company offers a wide range of services, including LASIK surgery, cataract surgery, lens replacement, and optician services such as eye exams and prescription glasses. The company also offers financing options to make its services more accessible to its customers.Location
Located at 6-9 Broad St, Worcester WR1 3LH, United Kingdom, the company is situated in the heart of Worcester's city center. Customers can expect to find a range of businesses in the area, including shops, cafes, and restaurants. The nearest public transportation options include Worcester Foregate Street railway station (0.2 miles), Worcester Shrub Hill railway station (0.8 miles), and Worcester Bus Station (0.3 miles).Benefits
Customers should choose Optical Express Laser Eye Surgery, Cataract Surgery, & Opticians Worcester because of its commitment to using the latest technology and techniques, as well as its experienced and highly trained staff. The company also offers financing options to make its services more accessible to its customers.Good to Know
Customers should be aware that the company's services may not be suitable for everyone, and a consultation with one of its ophthalmologists is necessary to determine eligibility.Reviews
Customer reviews of the company are overwhelmingly positive, with many praising the professionalism and expertise of the staff, as well as the excellent results of their surgeries.Amenities
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availability -
online appointment
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financing option
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free consultation
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laser technology
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experienced surgeon
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safety record
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aftercare support
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parking
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online booking
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eye exam
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contact lens fitting
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glaucoma testing
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lasik surgery
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eye disease treatment
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eyeglass fitting
FAQ
How do you handle emergency situations outside of regular office hours?
We have an on-call service available 24/7 for emergency situations outside of regular office hours. Patients can call our main office number and follow the prompts to reach the on-call service.What are the qualifications and experience of the surgeon who will perform the Lasik procedure?
Our Lasik surgeons are all highly qualified and experienced ophthalmologists who have completed extensive training and certification in the field of refractive surgery. They have performed thousands of successful Lasik procedures and continue to stay up-to-date with the latest advances in the field.Are there any side effects or risks associated with Lasik surgery?
As with any surgical procedure, there are potential risks and side effects associated with Lasik surgery. However, the vast majority of patients experience minimal discomfort and are able to resume normal activities within a few days of the procedure. We will thoroughly discuss any potential risks and side effects with you during your consultation.How much will the Lasik procedure cost and what is included in the price?
The cost of the Lasik procedure varies depending on a number of factors, including the specific technology used and the individual needs of the patient. We offer a range of financing options to make the procedure more affordable for our patients. The price includes all pre-operative and post-operative appointments, as well as any necessary follow-up care.Can you provide references or testimonials from previous Lasik patients?
Yes, we are happy to provide references or testimonials from previous Lasik patients. We have a large number of satisfied patients who are willing to share their experiences with others. You can also read reviews on our website or on third-party review sites to get an idea of what to expect.Reviews
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Philip Wood
Shocking customer service, free eye test and voucher but no glasses, supposed to be ordering some in and contacting me, 6 weeks later, nothing, never answer the phone, open 1 day a week
27-01-2023
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Christine Jackson
27-01-2023
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Jodie Banner
27-05-2022
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James Boffey
Friendly welcome, great service in the branch, however, they promised the world until they had my money. Their customer service through the pandemic was non existent and since getting back to normal their call centre hid behind their T&C's making no allowances for the closures, many of the staff have moved on, and trying to get simple issues that should have been part of my aftercare turned into OE trying to extort additional money out of me to fix simple issues. IF you go with OE ensure you have EVERYTHING in writing, if you are experiencing issues after surgery, ensure you don't settle for "Oh that will get better in time" that's just a fob off to ensure you sign off the initial surgery and they will then charge you more later. 20 working days for decisions to be made... while you are left uncomfortable or with impaired vision. THERE ARE MANY CONSULTANTS WHO OFFER THIS PROCEDURE WHO OFFER A FAR SUPERIOR FACE to FACE SERVICE AND AFTERCARE! OE are far to interested in just taking your money!
27-05-2022
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Michelle
Initial consultation here and tests were quick and explained fully. Referrals were then made for surgery to Birmingham and it was all a very straight forward experience. I'm completely over the moon with my results and I'm only 24hrs in. I would recommend anyone to go through the procedure as it is life changing.
27-05-2022
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stephen summers
27-05-2022
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Jayne Limb
Liz and Abby were really friendly and welcoming. The team adhered to covid guidelines and ensured we were very well distanced from the one other client in the centre. Everything was explained to me clearly by Abby & I was invited to ask questions on several occasions. The consultation was completely painless and everything was explained to me every step of the way by Tarik. His knowledge and understanding of my illnesses was a great comfort and I was pleasantly surprised that he knew about the effects of lyme disease. Many thanks for making a potentially daunting experience so relaxing. J
27-05-2022
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Nena Petts
Good thank you apart from waiting 30 mins before my treatment but that seems to be the norm with your company. I have never been seen on time, in fact when I had my eyes “tweaked” it was 75 mins before my treatment in Bristol, , consequently the parking charge in the cat park was £13.00!
27-05-2020
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Charles Ivill
Visited Optical Express yesterday. Friendly staff great service. Everything was explained very clearly about lens replacement. Looking forward to binning my glasses. Charles Ivill
27-05-2020
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marie browning
Had lens replacement in both eyes in March 2019 and I am so pleased with the results. Worcester branch staff were so professional and helpful they gave me all the information I needed and it helped talking to other clients that had the same procedure. I had my surgery done in Birmingham and staff there were just as nice putting me at ease.my results are fantastic I don't ever need to wear contact lenses or glasses for driving/tv etc the world looks a brighter place and I recommend anyone that's thinking about it to at least have a chat with the team as the first consultation is free and yes I read many customer reviews and there are good as well as bad reviews but at the end of the day I decided I was going to go for it and so glad I did ..many thanks to all the staff at Worcester especially and Birmingham too
27-05-2020
