Phoenix Support
Phoenix Support is a non-governmental organization based in Maidstone, England. They specialize in providing support and assistance to those in need. Phoenix Support is committed to making a positive impact on the community and works closely with other associations to achieve their goals.
Introduction to Phoenix Support
Phoenix Support is a non-governmental organization based in Maidstone, England. The company was established in 2007 with the aim of providing support services to individuals and families in need. Phoenix Support is unique in its approach to supporting its clients, as it not only offers practical assistance but also provides emotional support to those who require it.Services & products
Phoenix Support offers a range of services to its clients, including counseling, advocacy, and practical support. The company's services are designed to help individuals and families who are facing challenging circumstances, such as domestic violence, homelessness, and mental health issues. In addition to its support services, Phoenix Support also provides training and education programs to help individuals develop the skills they need to overcome their challenges.Location
Phoenix Support is located at 17 Hart St, Maidstone ME16 8RA, United Kingdom. The area surrounding the company is primarily residential, with a mix of single-family homes and apartment buildings. There are also several businesses in the area, including restaurants, cafes, and shops. The nearest public transportation options are the Maidstone East Railway Station (0.3 miles), the Maidstone West Railway Station (0.7 miles), and the Maidstone Barracks Railway Station (0.9 miles).Benefits
Customers should choose Phoenix Support because of the company's commitment to providing high-quality support services to its clients. The company's team of trained professionals is dedicated to helping individuals overcome their challenges and achieve their goals. Phoenix Support also offers a range of educational and training programs to help individuals develop the skills they need to succeed in life.Good to know
Customers should be aware that Phoenix Support is a non-governmental organization and does not receive any funding from the government. Instead, the company relies on donations from individuals and businesses to support its programs and services.Reviews
Customers have praised Phoenix Support for its compassionate and supportive staff, as well as the high-quality services provided. Many clients have noted that the company's support programs have helped them overcome difficult challenges and achieve their goals. Overall, Phoenix Support has received positive reviews from its clients and the community it serves.Amenities
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FAQ
What specific causes or issues does your NGO focus on?
At Phoenix Support, we focus on providing support and resources to individuals facing addiction and mental health challenges. We believe in a holistic approach to healing and offer a wide range of services to support our clients' physical, emotional, and spiritual wellbeing.What is your track record in achieving your mission?
Over the years, we have helped countless individuals overcome addiction and mental health challenges and lead fulfilling lives. Our team of experienced professionals is dedicated to providing the highest quality care and support to all of our clients, and we are proud of the positive impact we have had on the community.How is your organization financially supported?
As a non-governmental organization, we rely on the support of donors and grants to fund our programs and services. We are committed to transparency and accountability in our financial practices and are always looking for new ways to increase our funding and support.What is your NGO's approach to accountability and transparency?
At Phoenix Support, we believe in the importance of accountability and transparency in all aspects of our organization. We are committed to maintaining open and honest communication with our clients, donors, and partners, and regularly report on our financial and programmatic activities.How can individuals get involved or support your NGO's work?
There are many ways to get involved and support our work at Phoenix Support. Individuals can donate to our organization, volunteer their time and skills, or spread the word about our services to those in need. We also offer a variety of training and educational opportunities for those interested in learning more about addiction and mental health.Reviews
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Sonia Ashby
My Father who is 91, had care with Phoenix support for 8 months. Unfortunately, my father developed a bad case of shingles. This meant his care calls took longer, and the staff sometimes ran over. I tried to increase the length of time allocated from 45 minutes to 75, but going through social services took time. Then on Wednesday 7th October 2022 at 4.30, I got the phone call from social services to inform me that Phoenix had handed my dad’s care back and that they were no longer able provided care! I was shocked and disappointed, I felt let down and betrayed. I was left for a week with out carers, had I been informed I could have found an agency myself. I did not receive a letter, not a phone call or a text, absolutely nothing. We missed out on the opportunity to thank the staff and say our good byes. It felt unprofessional, and discourteous. I had had conversations with the Manager Laurence, and found him to be very reasonable, so why he chose not to inform us baffled me. Then I realised it was because my father was taking too long in the mornings and that less money is made with the longer calls than the short calls! Unfortunately, we find ourselves in a situation where care agencies can cherry pick their clients, and dump anyone who is too much like hard work! Shame on you Phoenix
27-09-2022
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Maya Predieri
Incredibily caring and empathetic manager became so afraid for my (a complete stranger)'s safety within seconds of the call commencing, that she almost got dragged into her own panic attack because she sensed mine coming. I will always be a very fierce protector of any organisation which genuinely cares so much about complete strangers' mental and physical health, safety, healing and support, while not being paid anywhere near enough to do so. They have the capacity to feel an almost maternal love and worry for someone they only met seconds ago. The abuse towards helpful, caring, kind- and golden-hearted, and entirely selfless people has GOT TO STOP. #stoptheabuseofgoodpeople #goodpeoplestandtogether #savetheworld #savehumanity ✊💪❤️
27-06-2022
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Natasha Williey
Highly unprofessional. Initially it was great I was working with Lucy, interview arranged, attended etc. Then completely stopped responding or answering with any texts or emails which is so disheartening and unprofessional
27-05-2022
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Dennis Burton
Phoenix Support--that's a misnomer for a start. Apart from one or two of the carers(who seem to be caring) I found that the majority were rude, bullying and wanted to leave before they entered. We were informed by Social Services that Phoenix had withdrawn our support(Monday 06/09/2021) and Phoenix have never had the graciousness to tell us why. As of today(11/09/2021)we have had no evening visits and only two morning visits again without any information. But that's about the norm. In the past we have had sporadic visits without being informed that we would not be having a visit. They kept changing our agreed times for visits without informing us. It was a bit upsetting to be told by Social Services that support had been withdrawn but really it has been a godsend. We gave them chanc after chance but things never got any better. The usual excuse was that they had no staff--if that is the case they ought to shut up shop and call it a day. Do not even think of setting this firm on as your carer. If Lorna O'Shea is reading this, I should visit them and give them a good shake up----new management would be a good place to start. No stars
27-05-2022
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Abdul Safdari
I had One of the staff called Louise a 20-25 year old girl unexperienced, Rude person last week, she had strong smell of marijiwana on her. They should not send stoned staff and put orderly people at risk.This made me to think twice to use Phoenix Support ever again. Shame on you.
27-05-2021
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Charlie Mitchell
Phoenix is a great shop for anyone into fitness, they have trained nutritionist and gym veterans on hand to help guide u and help u reach your fitness goals they have a range of different supplements some u can’t find anywhere else , great deals great shop
27-05-2021
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Charlie Mitchell
Great shop , I’ve been coming here for a while now , great customer service and range of products , great laughs with boss man , he is also a supporter of the lgbt community which is great to see , great shop !!
27-05-2021
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james wilson
Don't work here worst place ever they only care about the money coming in to the business I know that as I used to work there and be in meetings they mess your money up and don't pay correctly stay clear
27-05-2020
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Miranda Hobday
Very bad my son reports problems and nothing gets done only giving 1 star cuz I need to luckily he dont live here no more thank God KEEP AWAY FROM HERE HONESTLY!!!
27-05-2020
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paul davis
Great, very professional company and lovely people to work with,highly recommend.
27-05-2020
