Regal Autosport - Servicing European Autos - BMW, Porsche, Mercedes & More

FAQ

Reviews

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  Rory Cantellow

  25-05-2023
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  Joshua Sheath

  29-04-2023
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  Rob Thompson (The Affiliate Gazette)

  I have a 2018 MK7.5 Golf R Estate. Just had a great experience having Stage 1 Racingline ECU/TCU , plus Racing line R600 Intake, R600 High Flow Turbo Inlet, Racingline Turbo Muffler Delete. The performance increase is fantastic for this platform. 360BHp / 580Nm Torque - Impressive!. The Service and location was fantastic. Great Team in Southampton. I would 100% highly recommend. Helpful from start to finish.

  29-03-2023
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  Jean Dillworth

  Had works carried out years ago by Regal on our VW. -Anti roll bars fitted on incorrect settings (not as requested) -Wheel alignment completely out after 2 attempts (took elsewhere to get it corrected and they issued refund upon printout) -Installed aftermarket drop links & charging additional (without informing me) -Installed exhaust catback incorrectly (blowing, off centre and wasn't aligned) took the car to Scorpion Exhausts,refitted the system correctly free of charge and covered travel costs. Personally I would never use them again, and would recommend going elsewhere. I'd also never buy a vehicle they've worked on. No "improvements" made over the years would change my view and experience of them.

  28-02-2023
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  Nothing Nowhere

  Please get a quote first before getting any work done. Not the cheapest by any means. Also found it weird that they explicitly check and get you to confirm there is no video camera in your car prior to any work being carried out

  28-02-2023
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  Rad Dad

  Used them before for servicing only, I even recommend them to friends but after my last visit i thing i got robbed 😀 Ive decided to see them as they are local to me, and I just wanted to confirm fault which Ive already new what was the problem. In fact i went to two other places to diagnose fault, first JKM Motor in Portsmouth with courtesy car charged me £68 with further quotation of £980 in total and i had to leave my car for whole day. So i decided to go to another garage just to make sure as the problem is not that serious to take any action at the moment. I went to see Andri Best Car Doctor at Bitterne. Guy ask his Technician to go for 5 min ride with me, we came back put on ramp, checked showed me what is the cause of noise but there is not leaks or any other issues that required immediate or reason to panic or replace at current stage. They charged me £0. So i got it confirmed and decide to use Regal for my claim. Booked dat with Regal drop my car at 8:30, explained to them what is the problem and what are the symptoms and where the noise is coming from just need confirmation for my Insurance Claim.They said to come back after 12:00 😀 call them to see if its ready but it wasn’t, told me to come around after 17:00 so i did. Waited for another 20 min just to find out that there is no problem no fault nothing to see or take action car was road tested 20 miles and got billed at the end £150 😀 i was speechless and left.

  29-01-2023
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  Robert Dales

  Cautionary Tale I was advised to take my car to this company for diagnosis. Having been quoted £150 (for diagnosis only) in writing by their reception staff, I was eventually charged £300 and £112.50 for diagnosis work only. The staff member was in full knowledge of what I was quoted but the company proceeded to overcharge me by a significant amount. I subsequently complained to their senior management and after 2 or 3 communications I was reimbursed £262.50 with a written admission of overcharging. I am firmly of the opinion that the reception staff were 100% aware of the ridiculous discrepancy between the quotation and final invoices charged. Most importantly customers should be treated with both personal and financial respect. However, I would like to express my thanks to management for their detailed replies and reimbursement regarding overcharging; whether intentional or inadvertent.

  29-11-2022
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  Mitchell and Son 3D Printing Service (Instant Online Quote)

  we did a small project for them and found the staff to be very friendly

  29-09-2022
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  Harry Neill

  Quality service enhanced with the addition of a new motor sport mechanic/engineer.

  29-08-2022
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  Karen Johnstone

  Cautionary Tale - Regal Autosport An elderly neighbour of mine told me of the stress and inconvenience his family had suffered over a three month period as a result of booking their vehicle in with Regal Autosport. They were quoted a very high figure for an engine rebuild and Regal recommended a lot of extra work should be carried out to ensure the longevity of the vehicle’s life, whilst the engine was out. They reluctantly agreed as the vehicle was a working vehicle and wanted to keep the vehicle for the foreseeable future, so booked the vehicle in. Regal Autosport said they had the expertise in this kind of vehicle repair and that they had worked on many of the vehicles in question. They also said they would be using genuine replacement parts, which they later admitted to not doing. I personally thought this was odd because Regal Autosport are primarily a vehicle tuning company. Regal had the vehicle for an extended period of time and on completion of the works, the owner returned to collect the vehicle and noticed damage to the bumper and a broken cowl over the radiator/drive belt and scratches to doors. This was reported to Regal who stated they would repair the damage. On driving the vehicle and having had it parked up for a couple of days, the owner discovered it still leaked oil as well as other issues. Following a meeting with Chris Regal, at Regal Autosport, Chris asked for a “wish list” of what the owner wanted fixing and he gave him a list of defects ie, the damaged bumper etc, vibration and leaks and the vehicle owner was told these issues would be fixed. The vehicle went back to Regal but only the oil leak was looked at. The bumper was not repaired, nor were the other defects sorted out. The owner was left with a vehicle he had no confidence driving, was extremely distressed and worried and had spent over £10,000. Regal Autosport would not offer any form of refund. The owner should have taken further action against Regal Autosport but was not in a fit state to pursue the matter. They had to consider their mental health and wellbeing and instead resorted to trading in the vehicle which they received just under £2,000 for because of its condition and had to purchase another vehicle. Regal Autosport, shame on you.

  29-07-2022