Featured image
Railroad Companies

SilverRail

SilverRail is a transportation and shipping company based in London, England. They specialize in providing railroad services to their clients.

Introduction to SilverRail

SilverRail is a company that was founded in 2009 with the purpose of simplifying the train booking process for customers around the world. The company was started by Aaron Gowell and Will Phillipson, who wanted to create a platform that would make it easier for travelers to book rail travel. What makes SilverRail unique is their ability to offer rail ticketing technology to travel companies, allowing them to offer a wider range of rail options to their customers.

Services & Products

SilverRail provides a variety of services and products related to rail travel. They offer a rail ticketing platform that allows travel companies to offer rail travel options to their customers. They also offer a rail search and booking API that can be integrated into other travel websites and apps. SilverRail is partnered with a number of rail carriers around the world, allowing them to offer a wide range of options to their customers.

Location

SilverRail is located in the heart of London, on Maiden Lane in the Covent Garden area. This area is known for its vibrant energy and is home to a variety of restaurants, theaters, and shops. The closest public transportation options to SilverRail are the Covent Garden tube station, which is a 4-minute walk away, the Charing Cross tube and rail station, which is a 7-minute walk away, and the Holborn tube station, which is a 10-minute walk away.

Benefits

Customers should choose SilverRail because they offer a simple and efficient way to book rail travel. Their platform allows travel companies to offer a wider range of rail options to their customers, which can lead to a more seamless travel experience. Additionally, SilverRail is partnered with a number of rail carriers around the world, allowing them to offer a wide range of options to their customers.

Good to Know

Customers should be aware that SilverRail is a technology company that provides rail ticketing services to travel companies. They do not sell tickets directly to customers. Instead, customers can purchase tickets through one of SilverRail's partner travel companies.

Reviews

Customers have praised SilverRail for their wide range of rail options and their simple and efficient booking process. Many customers have also appreciated the convenience of being able to book rail travel through a travel company they already know and trust. Overall, SilverRail has received positive reviews from customers around the world.

FAQ

What types of goods do you transport and what is your capacity?

We transport a wide range of goods including bulk commodities, intermodal containers, and finished vehicles. Our capacity varies depending on the type of goods and the specific railcar being used.

Can you provide details on your safety record and any measures taken to ensure safety during transportation?

Safety is our top priority at SilverRail. We have a strong safety record and adhere to strict safety protocols and regulations. Our team receives regular training and we utilize advanced technology to monitor and ensure safe transport of goods.

What is your coverage area and do you offer international shipping?

We primarily operate in the United Kingdom but also offer services throughout Europe. We do offer international shipping for select destinations.

Can you provide pricing information and any discounts for regular or large volume shipments?

We offer competitive pricing and are happy to provide quotes for regular or large volume shipments. We also offer discounts for repeat customers and those with high volume shipments.

What is your customer service availability for questions or issues during transportation?

Our customer service team is available 24/7 to assist with any questions or issues during transportation. We pride ourselves on providing excellent customer service and ensuring our clients are satisfied with our services.

Reviews

  • Adrian Field

    I bought a train ticket at Clapham Junction but the SWR train was cancelled. I have tried several times to get a refund but it is impossible to do so either via SilverRail or SWR. Shocking customer experience!

    27-01-2023
  • Tomasz Kubaszczyk

    27-05-2019