Silversea Cruises (UK) Ltd.
Silversea Cruises (UK) Ltd. is a leading cruise line company based in London, England. They offer exceptional cruise experiences to travelers worldwide, with a focus on luxury and personalized service. As one of the top cruise agencies in the industry, Silversea Cruises (UK) Ltd. is dedicated to providing their customers with unforgettable travel and hotel experiences.
Introduction to Silversea Cruises (UK) Ltd.
Silversea Cruises is a luxury cruise line company that was founded in 1994. Their purpose is to provide their customers with an exceptional travel experience that includes personalized service, gourmet cuisine, and luxurious accommodations. What makes Silversea Cruises unique is their all-inclusive packages that include everything from airfare to excursions.Services & products
Silversea Cruises offers a wide range of services to their customers. They provide luxury cruises to destinations all around the world, including the Mediterranean, Caribbean, and Asia. Their ships are equipped with world-class amenities such as spas, fitness centers, and multiple dining options. Customers can also choose from a variety of excursions at each port of call.Location
Silversea Cruises is located in London, England. The area is known for its bustling financial district and historic landmarks such as St. Paul's Cathedral. Customers can expect to find a variety of businesses in the area, including banks, restaurants, and shops. The closest public transportation options are Blackfriars Station (0.2 miles), City Thameslink Station (0.3 miles), and Chancery Lane Station (0.5 miles).Benefits
Customers should choose Silversea Cruises because of their commitment to providing a personalized and luxurious travel experience. Their all-inclusive packages make it easy for customers to plan their trip without worrying about unexpected expenses. Silversea Cruises also has a reputation for exceptional customer service and attention to detail.Good to know
Customers should be aware that Silversea Cruises is a luxury cruise line company and their prices reflect that. They should also be aware that the dress code on board is typically formal or semi-formal, so they should pack accordingly.Reviews
Customers rave about Silversea Cruises and their exceptional service. They appreciate the attention to detail and the all-inclusive packages that make their trip stress-free. Many customers also mention the luxurious accommodations and gourmet cuisine on board.Amenities
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pool
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restaurant
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bar
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casino
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spa
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gym
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wi-fi
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cruise ship
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lounge
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balcony
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kids club
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excursions
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nightclub
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theater
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jacuzzi
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room service
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library
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gift shop
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shuttle service
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laundry service
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entertainment
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hair salon
FAQ
What destinations do your cruises visit?
We offer cruises to various destinations across the world, including Europe, Asia, Africa, South America, and the Caribbean. Our itineraries are carefully curated to provide our guests with unique and unforgettable experiences in each destination.What is included in the cost of the cruise?
Our cruise fares include a range of amenities and services, such as luxurious accommodations, gourmet dining options, complimentary beverages, onboard entertainment, and access to our fitness facilities and pool.What measures do you have in place to ensure customer safety and satisfaction during the cruise?
We prioritize the safety and satisfaction of our guests, and have implemented a range of measures to ensure both. These include thorough health and safety protocols, regular cleaning and sanitation of our ships, and a dedicated guest services team to address any concerns or needs during the cruise.What services do you offer to help customers plan and book their cruise vacations?
We offer a range of services to assist our customers in planning and booking their cruise vacations, including personalized travel planning assistance, online booking options, and access to our dedicated customer support team.Can you provide details on the onboard amenities and activities offered by the cruise line?
Our ships are equipped with a range of amenities and activities to ensure our guests have a memorable and enjoyable experience onboard. These include multiple dining options, bars and lounges, a spa and wellness center, fitness facilities, entertainment venues, and a variety of onboard activities and excursions.Reviews
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Callum Farrelly
27-02-2023
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Stephen Olden
Member of staff (male) was rude after telling me one evening that the shop was only open too the CREW and I couldn't buy a present for my partner also I have tried to contact customer service but cut off obviously not interested. Spoken to guest relations on board Silver Moon December 22 had a meeting with the person in charge of the boutique shops staff he.saod that the person in question should not have refused you entry into the shop and he would be felt with. We will never be using Silverseas Cruises again and we have been on 98 other cruises.
27-02-2023
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m K
We were with Silversea when it was still European. The food the service everything was 5 stars. Since she sails under Royal Caribbean everything is different. The food was mediocre absolutely not hig end standard. The staff was rather frustrated,annoyed or envious of the guests. When the room boys cleaned the whole corridor stank of sweat. The butler is no longer there for you 24 hrs. Since there are less employees than before. All inclusive is not true. Only cheap drinks are all inclusive. Drink selection is not first class. Internet is very bad but they offer you an expensive upgrade. It is very difficult to get a table in the restaurants because they are all fully booked unless you want to eat at 10:30. However, the prices have gone up. Silversea is dead for us and other passengers.
27-12-2022
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Xandor Blu
Worst ever customer service. Non-response to e-mails. Non-processing of inquiries. Once contracted you're neglected. Stay away from Silversea these days.
27-12-2022
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Torsten from cologne
(Translated by Google) This cruiseline is extremely comfortable, luxurious and does what I expect from a luxury cruise and more. Have been on various ships in this fleet and everything has exceeded our expectations...thank you for that. (Original) Diese cruiseline ist extrem komfortabel, luxuriös und macht das, was ich von einer luxuskreuzfahrt erwarte und noch viel mehr. Waren auf verschiedenen Schiffen dieser Flotte und alles hat unsere Erwartungen übertroffen…..danke dafür.
27-10-2022
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Candid1
Customer service in sales has fallen off a cliff since covid. We have had two cruises cancelled and they simply don’t tell you or keep you informed in a professional manner. I suggest never paying the full amount with this company up front. It’s a nice experience on their cruises when things go according to plan but if they don’t it can be sticky getting your money back. As of July 2020 they were fully owned by royal caribbean group. They have 10 ships
27-05-2022
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Aaron Keller
Going on a cruise to the Färöer Isles is also responsible for the horrible things happening there! NEVER SUPPORT WHALE KILLING!!!
27-05-2022
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toya chin
Have travelled with them numbers of times fantastic experience !
27-05-2022
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LaToya Pinnock
27-05-2021
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Andres Paniagua
27-05-2020