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Pension Offices

The People's Pension

The People's Pension is a financial services company located in Crawley, England. They specialize in pension offices and offer a range of services to help individuals plan for their retirement. With a focus on providing high-quality customer service, The People's Pension is dedicated to helping their clients achieve their financial goals.

Introduction to The People's Pension

The People's Pension is a UK-based company that provides pension services to individuals and businesses. Founded in 2011, the company has quickly become one of the largest master trusts in the country, with over 4 million members. The People's Pension prides itself on its commitment to transparency, low fees, and high-quality customer service.

Services & products

The People's Pension offers a range of pension services, including workplace pensions for employers, personal pensions for individuals, and retirement planning tools. Customers can choose from a variety of investment funds and opt for additional features like life insurance and income drawdown.

Location

The People's Pension is located in Manor Royal, Crawley, in the county of West Sussex, England. Manor Royal is a large business park that is home to a diverse range of industries, including aviation, healthcare, and manufacturing. The area is easily accessible by public transportation, with the closest bus stop (Manor Royal, Gatwick Road) just a 2-minute walk away. Three other nearby options include Three Bridges railway station (2 miles away), Gatwick Airport railway station (3 miles away), and Crawley railway station (4 miles away).

Benefits

The People's Pension stands out from its competitors in the financial services industry due to its low fees and customer-focused approach. The company's website is user-friendly, and its customer service team is knowledgeable and responsive. The People's Pension is also committed to ethical investing and offers a range of socially responsible investment options.

Good to know

Customers should be aware that The People's Pension is a master trust, which means that their pension savings are pooled with those of other members. While this can help to reduce costs, it also means that investment decisions are made on behalf of all members, and customers do not have individual control over their investments.

Reviews

Customers rave about The People's Pension's low fees and user-friendly website. Many also appreciate the company's commitment to ethical investing and its range of socially responsible investment options. However, some customers have had issues with the speed of customer service responses and the limited investment options available. Overall, The People's Pension receives high marks from its customers.

Amenities

  • amenity
    online payments
  • amenity
    investment advice
  • amenity
    tax planning
  • amenity
    retirement planning
  • amenity
    financial planning
  • amenity
    investment management
  • amenity
    pension advice
  • amenity
    financial education
  • amenity
    risk management

FAQ

What types of pension plans do you offer?

At The People's Pension, we offer a range of pension plans to suit different needs and budgets. Our plans include workplace pensions, personal pensions, and self-invested personal pensions (SIPPs). Each plan has its own unique features and benefits, and our team can help you choose the right plan for you based on your financial goals and circumstances.

Can you explain the fees associated with your pension plans?

Our pension plans have different fees depending on the type of plan you choose. We pride ourselves on being transparent about our fees, and we will always provide you with a breakdown of the costs associated with your plan. Some of the fees you may encounter include an annual management charge, a contribution charge, and a transfer charge. Our team can explain these fees in more detail and help you understand how they impact your pension.

How do you ensure the security and safety of my pension funds?

At The People's Pension, we take the security and safety of your pension funds very seriously. We work with trusted providers to ensure that your money is invested in a diverse range of assets that are carefully managed to reduce risk. Additionally, we have a range of security measures in place to protect your personal and financial information, including encryption and multi-factor authentication. Our team is dedicated to ensuring that your pension is as safe and secure as possible.

What is the process for accessing my pension benefits?

When you're ready to access your pension benefits, our team will guide you through the process. Depending on the type of plan you have, you may be able to take a lump sum, receive regular payments, or choose a combination of both. We'll help you understand your options and the tax implications of each choice. Once you've decided how you want to access your benefits, we'll work with you to make sure the process is as smooth and straightforward as possible.

Can you provide references or testimonials from satisfied pension plan clients?

Yes, we're happy to provide references and testimonials from our satisfied clients. We're proud of the level of service we provide and the positive feedback we receive from our customers. Our team can connect you with existing clients who have experience with the type of pension plan you're interested in, so you can hear firsthand about their experience with The People's Pension.

Reviews

  • Thomas Glew

    Very good

    20-05-2023
  • Rizalina Duell

    13-05-2023
  • Kev Smith

    Sick to death of paying in MY money to MY pension pot and not being able to access in until it reaches £10k and one penny!!!Ridiculous!!!

    06-05-2023
  • Cliff Cannon

    Have tried to transfer my funds to my personal SIPP. I had a whole list of intrusive questions to answer and then they came back asking for information as to where my funds were being invested and my annual charges.... And they are refusing to transfer until I give them that Ridiculous

    27-04-2023
  • Richard Field

    27-04-2023
  • She - -Wolf

    I am very happy with all amazing, professional help from The People's Pension. They provide a great respond and a brilliant communication. Thank you

    27-04-2023
  • Pablo Ramos

    This company is not working fairly, I’m still waiting my money to be refunded, I opted out within the one-month period and when I spoke to their customer service (multiple times) they confirmed me that I’m entitled to the refund but they are just taking time. If I don’t see my money back I’m going to report these to the competent authorities.

    27-04-2023
  • charlie lidbury

    DO NOT EVER USE THIS APPALLING COMPANY. I have been owed a refund for nearly 14 months. Ongoing, pathetic excuses as to why I have not received the refund. Complete lack of anything resembling organisation, professionalism etc. Now likely going down the legal route. Do. Not. Ever. Use. This. Company.

    27-03-2023
  • Michael Emanuel

    Steer well away from this company! I've been trying to withdraw my pension but I'm unable to. It's been a terrible customer experience.

    27-03-2023
  • Robert Young

    Did find staff helpfull but finding it difficult get my money thinking getting leagal advice 8 weeks waiting for end date just going round round in circles peoples pension know I've left

    27-03-2023