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Boarding Kennels

Waterwheel Boarding Kennels & Cattery

Waterwheel Boarding Kennels & Cattery is a pet boarding company located in Middlesbrough, England. They specialize in providing comfortable and safe accommodations for pets while their owners are away. Their services include boarding kennels for dogs and cats, as well as a cattery for feline guests. With a focus on providing exceptional care for pets, Waterwheel Boarding Kennels & Cattery is a trusted choice for pet owners in the area.

Introduction to Waterwheel Boarding Kennels & Cattery

Waterwheel Boarding Kennels & Cattery is a family-owned business that has been providing pet owners with exceptional pet boarding services since 1996. Their purpose is to provide a safe and caring environment for pets while their owners are away. What makes this company unique is their passion for animals and their dedication to ensuring that every pet in their care is treated like family.

Services & Products

Waterwheel Boarding Kennels & Cattery offers a range of services to pet owners, including dog boarding, cat boarding, and grooming services. They also offer a variety of pet products, including food, toys, and accessories. Their experienced staff takes pride in providing personalized care to each pet, ensuring that their unique needs are met.

Location

Located on Stainton Road in Seamer, Middlesbrough, Waterwheel Boarding Kennels & Cattery is situated in a peaceful, rural area surrounded by beautiful countryside. The area is home to a number of businesses, including farms and small local shops. Visitors can expect to experience a relaxing and tranquil environment. The closest public transportation options are the Nunthorpe train station (3 miles), the Great Ayton bus stop (1 mile), and the Battersby train station (4 miles).

Benefits

Customers should choose Waterwheel Boarding Kennels & Cattery because of their exceptional care for pets. The staff is highly trained and experienced in handling all types of pets and providing personalized care. The facilities are also top-notch, with spacious kennels and cattery rooms that are clean and comfortable. Additionally, the location provides a peaceful and relaxing environment for pets to enjoy.

Good to Know

Customers should be aware that Waterwheel Boarding Kennels & Cattery requires all pets to be up-to-date on their vaccinations before being admitted. They also recommend that customers book their pet's stay in advance, especially during peak seasons.

Reviews

Customers rave about the exceptional care their pets received at Waterwheel Boarding Kennels & Cattery. They praise the staff for their professionalism and attentiveness to their pet's needs. The facilities are also highly regarded, with customers noting the cleanliness and comfort of the kennels and cattery rooms. Overall, customers highly recommend Waterwheel Boarding Kennels & Cattery for pet boarding services.

Amenities

  • amenity
    indoor facility
  • amenity
    outdoor facility
  • amenity
    grooming service
  • amenity
    pick-up and drop-off service
  • amenity
    pet daycare
  • amenity
    pet supplies
  • amenity
    pet play area
  • amenity
    climate-controlled environment
  • amenity
    pet exercise area
  • amenity
    pet training
  • amenity
    pet socialization
  • amenity
    pet monitoring
  • amenity
    pet grooming
  • amenity
    pet bathing
  • amenity
    pet nutrition

FAQ

What is your daily routine for caring for pets at your boarding kennel?

Our daily routine for caring for pets at our boarding kennel includes feeding them twice a day, providing fresh water, cleaning their living area, and giving them attention and affection. We also monitor their health and well-being regularly.

How often do you exercise pets during their stay?

We exercise pets twice a day during their stay, including one-on-one playtime with a staff member and group playtime with other dogs. We also offer additional exercise options for an extra fee, such as walks and runs.

What is your policy for administering medication to pets?

We have a strict policy for administering medication to pets, which includes obtaining detailed instructions from the pet's owner and verifying the medication with their veterinarian. We also keep detailed records of when medication is given and monitor the pet's response closely.

Can you accommodate any special needs or requests for our pet during their stay?

Yes, we can accommodate special needs or requests for pets during their stay. We ask that owners inform us of any special needs or requests in advance so that we can ensure we have the necessary resources and staff available to provide the best care possible.

What is your process for ensuring the safety and security of pets at your boarding kennel?

We have several processes in place to ensure the safety and security of pets at our boarding kennel, including a secure facility with cameras and staff on-site 24/7. We also require proof of up-to-date vaccinations for all pets and have strict protocols for handling emergencies and potential health risks.

Reviews

  • John Cavanagh

    29-05-2023
  • Louise rose

    24-05-2023
  • Jackie Groves

    Our border collie stayed here for his holidays and was his happy self throughout his stay. We always choose the Waterwheel for its friendly owners, clean kennels and time taken to give him his daily exercise, hugs and strokes. Many thanks for giving us peace of mind when we were away.

    09-05-2023
  • thom monaghan

    30-04-2023
  • John Cunningham

    We have been to a few cattery's and thought as our parents old cat went here, this would be a safe bet as the usual one in wolviston was full. It was not pleasant, the cat's did have a nice largish space but seemed little interaction and left to get on with it. I dropped the cat's off and if I didn't need to be elsewhere I'd have taken them home there and then. We were due back a few days early so notified cattery to be told they are closed and not providing services for a few days (while our cats were there) we went and collected them early. We paid up front £15 per day but finished a full 2 days early. We prefer to lose the cash than leave them there. Our two which hate the boxes ran into them when we got there ready for home. Safe now and we will never return. Also note, they only accept cash and say they have no WiFi to accept payments though do occasionally respond to email.

    30-12-2022
  • Jon Gilbert

    Had our two dogs for a couple of days, well cared for and lovely place

    30-09-2022
  • Ian Johnson

    It was the first time that our two black labs had been in kennels. We were very anxious owners but we should not have worried as they were well looked by Lorraine and Ron. We received photos and messages while we were out of the country. Would definitely use them again and would recommend them without any hesitation.

    30-08-2022
  • Adrian Davies

    Good care , happy dog. Grand stay.

    30-08-2022
  • Dan Bennett

    30-08-2022
  • Valerie Carter

    my dogs are always happy here

    30-08-2022