Wells & Sons
Wells & Sons is a company based in Chesterfield, England. They specialize in providing high-quality firewood and gas logs to their customers. In addition, they also have a range of rustic furniture stores that offer unique and stylish pieces for any home. Wells & Sons is also involved in the building and construction industry, providing top-notch services to their clients. With their expertise in furniture and interior design, they are able to create beautiful and functional spaces for their customers.
Introduction to Wells & Sons
Wells & Sons is a family-owned business that has been operating for over 30 years. They initially started as a small firewood supplier but have since expanded to become a reputable supplier of gas logs, rustic furniture, and building and construction materials. What sets Wells & Sons apart is their commitment to providing high-quality products and excellent customer service.Services & products
Wells & Sons offers a wide range of products and services to their customers. They are a major supplier of firewood and gas logs in the area and also have a selection of rustic furniture. In addition, they provide building and construction materials such as lumber, roofing, and siding.Location
Wells & Sons is located in Bolsover Business Park, L, N Gate, Clowne, Chesterfield S44 6BD, United Kingdom. The area is known for its mix of residential and commercial properties. Customers can expect to find a variety of businesses in the area, including other building and construction suppliers. The nearest public transportation options are the Clowne South Railway Station, which is 1.5 miles away, the Creswell Railway Station, which is 2.5 miles away, and the Elmton and Cresswell Railway Station, which is 3 miles away.Benefits
Customers should choose Wells & Sons because of their excellent reputation for quality products and customer service. They also offer competitive pricing and a wide range of products, making them a one-stop-shop for all building and construction needs.Good to know
Customers should be aware that Wells & Sons primarily operates as a wholesale supplier, but they do sell to the public as well. They also offer delivery services for all their products.Reviews
Customers consistently praise Wells & Sons for their high-quality products and exceptional customer service. Many customers have noted that they are the go-to supplier for all their building and construction needs.Amenities
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delivery
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firewood type
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firewood size
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firewood age
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split wood
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kindling
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fire starter
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delivery service
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delivery area
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delivery fee
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payment method
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showroom
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online store
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fireplace accessories
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customization
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warranty
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financing
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in-store shopping
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online shopping
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gift card
FAQ
What types of materials do you primarily use to create your furniture?
We primarily use rustic materials such as reclaimed wood, wrought iron, and natural stone to create our furniture pieces.Can you provide any references or customer testimonials for your past work?
Yes, we have several satisfied customers who have provided testimonials on our website. We can also provide references upon request.How is your firewood seasoned and stored?
Our firewood is carefully seasoned for at least six months to ensure it is dry and ready to burn. We store our firewood in a covered area to protect it from the elements.What is your pricing and payment policy for firewood?
Our pricing for firewood varies depending on the quantity ordered and the type of wood. We accept cash and all major credit cards as payment.Can you provide installation services for the gas logs you sell?
Yes, we offer installation services for the gas logs we sell. Our experienced technicians will ensure that the installation is done safely and properly.Reviews
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Kelly Peters
TERRIBLE COMPANY - NOT RECOMMENDED! I found this company (operating then under Hand & Craft Furniture, same people) late last year and asked them to make me two outdoor planters for 4 olive trees. Nick had been helpful at the time, I explained that the planters needed to have good drainage as olive trees hate sitting in water. He said he’d drill lots of holes in the bottom and add oak legs to raise it from the ground - sounded sensible. The planters arrived and immediately I could see they weren’t aligned and straight. We left this and over winter they went black and bowed and started to drop in the middle. They looked DREADFUL. I contacted Nick who told me to remove the legs (as the weight was too much for the trees - why add them then?!). I explained that it would cost me a lot of money to have a gardener back, empty them all, take them off and replant. Nick refused to help, refund or pay the cost of this. What then happened was 6 MONTHS of ignored emails, calls and messages. We were told by another person in the office that the legs should never have been added (which we agreed with) but again nothing offered. The quality of the wood was poor and getting black, it looks awful. We were then offered a replacement which I agreed to, again heard nothing. Then offered a 25% refund and again heard nothing. This is supposed to be a family business, who should have put this right. It’s businesses like this that steer consumers to larger more established set ups who don’t rip you off and leave you with a terrible product. I’ll never use them again and I’d warn everyone off this business. Service: Custom furniture
27-10-2022
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nivellz04
Extremely disappointing experience with Hand and Craft. Found the company on Etsy and contacted about getting some planters for outside. Ordered the planters and had to wait over 3 months for half of the order to arrive to then wait another 3 weeks for the other half of the planters to arrive. Once the planters arrived we realised the quality was actually quite poor and contacted Nick on multiple occasions about the issues. The wheels they had installed were "not made for outside" and we have had a "hot summer which explains the warping". On ordering the planters we explained they would only be used outside, as most planters are, and when the warping happened, it was raining for about 2 weeks so not sure how that works out, myself. I have had to employ a carpenter and pay a small fortune for him to replace wheels on 5 different occasions and also had him do his best to counter the warping of the wood. Even after all of this we are left with some poor craftsmanship that is quite frankly embarrassing to have as our outside area of a business. I have attached some photos for proof of wheels and warping. Don't want anyone else to end up paying over £3500 for sub-par planters to then have to pay hundreds of pounds to a chippy to try and rectify whatever is possible. These photos are as of now and after a chippy has been at them trying to counter the warping. The wheels pictured came off again this weekend. That is the 6th time since May time! Services: Woodworking, Custom furniture
27-09-2022
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Nicole Frisby
Critical: Professionalism Service: Custom furniture
27-08-2022
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Elliott Dumay
Positive: Quality Service: Table construction & installation
27-05-2022
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Jo Reid
Bought two large planters. Turned up with one man who couldn’t get it off the van. 2 days after they arrives the wheels buckled. Turns out he put cheap wheels on because he ‘didn’t have the good ones in stock’ . Asked him to come out and replace the wheels. He said no. Said he would post me new wheels to put on myself. Didnt. Shocking after spending £1000. Messaged him twice on WhatsApp and he blocked me. Could have been an easy fix. Instead, they just took shortcuts. Poor. Service: Custom furniture
27-05-2022
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Jill Robinson
Positive: Professionalism, Quality Services: Table construction & installation, Custom furniture
27-05-2022
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Richard watson
I got my table delivered yesterday. It's beautiful excellent quality! Exceed my expectations THANKS SO MUCH from Nottingham
27-05-2021
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yeshuo zhao
I got my table delivered yesterday. It's beautiful excellent quality! Exceed my expectations THANKS SO MUCH!
27-05-2021
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Paulina Szymanska
Positive: Professionalism, Quality, Value Services: Table construction & installation, Custom furniture
27-05-2021
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David Pickard
Service: Table construction & installation
27-05-2021